Product Manager

at Wave Mobile Money
  • Remote - Worldwide

Remote

Product

Mid-level

Job description

Our mission

We’re making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.

Our goal is to make Africa the first cashless continent and that’s where you come in…

How you’ll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

We’re looking for a Product Manager with exceptional data skills to help us grow quickly and in the right way in new markets. This role is perfect for someone who’s operated at the intersection of data, product, and market strategy, and thrives in ambiguity. You’ll partner closely with Data, Product, and field teams to deeply understand customer needs, evaluate what’s working (and what’s not), and build the right strategies to scale sustainably.

In this role, you’ll;

  • Come up with ideas to help us grow in new markets. You’ll test these ideas, work with country teams to try them out, and write your own queries to see what worked.
  • Work closely with our operations and product teams. You’ll look at customer and merchant data, create charts or visuals, and use the insights to help improve the experience for users and the business.
  • Spot blockers and work with others to fix them. You’ll try new approaches, gather feedback, and keep improving.
  • Monitor performance metrics and market feedback to assess progress and iterate rapidly.
  • Partner with engineers, analysts, and market operators to scope and prioritize experiments or feature launches.

Key details

  • You can work remotely from anywhere within 2hrs of GMT with reliable Internet access.
  • Wave covers travel once per year to one of our operating countries in Africa, as well as a yearly stipend of $1200 to meet with coworkers.
  • You will be expected to travel ~20% of the time.
  • Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary of up to  $136,100 USD (paid in your local currency equivalent), plus a generous equity package.
  • Major benefits:
    • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).
    • 6 months of fully paid parental leave and subsidized fertility assistance.
    • Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays.
    • $10,000 annual charitable donation matching.

Requirements

  • 5+ years experience as a Product Manager, Data Analyst, Business Analyst, Product Analyst, Product Operations Analyst or similar.
  • Strong SQL skills and expertise in manipulating and analyzing data.
  • Demonstrated experience owning projects and/or products independently.
  • Experience working with operations teams.
  • Experience with data visualization platforms (e.g., Tableau, PowerBI, Looker, etc.)
  • Strong analytical thinking and experience extracting and communicating insights to non-technical stakeholders.
  • Fluency in English. French is a bonus.

You might be a good fit if you

  • Have worked in product, with a specific focus on growth.
  • Have experience launching or scaling products in emerging markets within a fintech, mobile money, or mission-driven startup.
  • Are experienced in running growth focussed a/b tests.
  • Are comfortable with extensive travel.

Our team

  • We have a rapidly growing in-country team in Senegal, Côte d’Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
  • We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
  • We foster autonomy for our employees. You’ll own your projects at every stage, from understanding the problem to monitoring your solution in production.
  • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
  • We are on Y Combinator’s top companies by revenue.

How to apply

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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