Job description
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Product Manager II, you are responsible for driving continued expansion, and implementing requirements to drive stratospheric growth of Housecall Pro through ownership of our top of funnel growth site. You lead the strategy and execution for a high-performing, SEO-centric web experience that showcases our product value and attracts qualified leads.
You own a product roadmap, driving lead acquisition and site performance through scalable initiatives spanning content expansion, infrastructure investment, on-site engagement, and cross-functional enablement. Working closely with engineering, marketing, design, and other stakeholders, you define the right backlog, structures, and frameworks to accelerate progress. Your product strategy focuses on showcasing our value, enabling rapid content growth, and maintaining a stable, high-performing site foundation.
The essence of a Product person at Housecall Pro is someone who is curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with. We deeply know our customers, our industry, and our business. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
Think
- Identify market opportunities and define product vision and strategy using competitive research and business insights
- Analyze customer and business data to inform product priorities
- Write and present strategic documents and product overviews
Plan
- Create and communicate a clear product roadmap
- Balance technical foundations with content and engagement-led initiatives
- Coordinate with go-to-market teams to align product positioning and value
Build
- Collaborate with cross-functional partners to validate problems and co-create impactful solutions
- Partner with product designers and engineers to develop wireframes and launch plans
- Lead the execution of technical optimization efforts to improve site performance, crawlability, and health
Launch & Learn
- Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance
- Create measurement plans to monitor feature adoption and usage
- Launch and monitor A/B tests for key initiatives, determining growth impact and monitoring key success indicators
- Co-create go-to-market plans and collaborate with Marketing and Operations to execute them
- Rapidly develop post-launch product iterations
Qualifications:
- 3+ years of experience in product management with a focus on top-of-funnel acquisition and web-based experiences
- Bachelor’s degree in a related field or equivalent work experience
- Strong track record of designing and analyzing A/B experiments to improve user experience
- Experience using data analysis tools to monitor KPIs, identify trends, and make data-informed decisions
- Deep knowledge of product management methodologies, UX principles, and agile development practices
What will help you succeed:
- Experience working within a high-performing product organization
- Passion for user experience and deep customer empathy
- Strong product management skills with the ability to operate across strategic and tactical levels
- Demonstrated ability to deliver strategic outcomes in a fast-paced, evolving environment
- Excellent analytical, organizational, and problem-solving skills
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1#LI-Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $108,000-$135,000 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
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