Job description
The Product Insights team drives Included Health’s strategic vision, aiming to impact the Quintuple Aim of healthcare: improved member experience, better health outcomes, lower costs, clinician well-being, and health equity. We provide internal analytics and partner with cross-functional teams including product, clinical, and engineering teams to understand member needs, enhance product features, optimize operations, and inform critical decisions.
You will wrangle complex product and healthcare data, synthesizing insights, and creating compelling data stories through dashboards and presentations to communicate key findings to stakeholders.
You will report to the Senior Manager, Product Insights is necessary to our commitment to raising the standard of healthcare for everyone.
About the Role:
- Drive insights and recommendations for complex projects both independently and in collaboration with cross-functional teams.
- Develop a deep understanding of how our products are being used and identify opportunities to better serve our members’ needs.
- Prototype novel approaches to measuring or inferring product and business performance.
- Develop dashboards with key visualizations for tracking product and business performance.
- Connect the dots on how our operational performance drives health outcomes and savings.
- Scale our impact so we can bring our services to more people in need.
Project Examples:
- Identifying opportunities to drive higher clinical engagement for individuals with the greatest healthcare needs and develop an understanding of how individuals using our platform think about engaging with our clinical services.
- Measuring our impact on population level health outcomes so we can demonstrate our value to customers.
Qualifications and Requirements:
- 8+ years of progressive work experience in highly quantitative roles. This should include significant experience leading complex analytics projects.
- Lead quantitative projects end-to-end, from problem definition to insight delivery.
- Proven track record of successful collaboration within cross-functional teams. Ability to influence, align, and drive consensus among stakeholders from various departments (e.g., product, engineering, operations, and finance).
- Possesses accountability, consistently delivering high-quality results in a timely manner.
- Advanced proficiency in navigating, joining, and analyzing complex, disparate datasets using relational databases. Skills in SQL and at least one programming language such as Python or R are essential.
- Experience developing interactive dashboards and data visualizations using industry-leading tools such as Looker, Tableau, Power BI, or similar.
- Master’s or other advanced degree in a relevant field preferred
- Experience providing analytical support for healthcare initiatives preferred, especially in value-based care programs or population health.
Physical/Cognitive Requirements:
- Capability to remain seated in a stationary position for prolonged periods.
- Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
Pay:
The United States new hire base salary target ranges for this full-time position are:
Zone A: $120,050 - $156,070 + equity + benefits
Zone B: $132,055 - $171,677 + equity + benefits
Zone C: $144,060 - $187,284 + equity + benefits
Zone D: $156,065 - $202,891+ equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health’s commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone’s unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off (“PTO”) and Discretionary Time Off (“DTO”)
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
