Job description
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Program Director
Location: Tokyo, Japan
About the role:
OLIVER is seeking a Program Director to join a high-profile account for a Fortune 500 financial services firm. This global account has already seen growth and is continuing to expand.
The Global Program Director is responsible for the growth and profitability of the business, through monitoring cost control and driving solutions for constant improvement and operational processes. These include resourcing talent and training, driving our proprietary workflow system and overall business management.
This role requires fluency in both English and Japanese.
What you will be doing:
This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Hong Kong, Shanghai, India, and our global counter-parts in US and UK.
As the Program Director, you will play a pivotal leadership role in overseeing the management and production of digital and print products across Asia. You’ll be at the forefront of orchestrating corporate websites, digital campaigns, newsletters, email flyers, e-Learning modules, banner images, and graphics. On the print front, you’ll also oversee creation and production of posters, flyers, brochures, newsletters, signage, and event/campaign collateral, including communications for major holidays.
- Developing and implementing processes that promote high standard work, satisfies the agency’s requirements but also allows for efficient client servicing
- Strategically oversee and optimize daily operations, ensuring efficient execution of all projects. This involves coordinating resource allocation, streamlining workflows, and implementing best practices to enhance productivity and align with both organizational objectives and client expectations.
- A drive for transformation and improvement to day-to-day processes that decrease cost to effort ratios, meet service level targets, and maintain effective flow of information from one area of the business to another
- Monitoring and educating teams, offering steer and guidance for problem solving and solutions creation
- Oversight of resource scheduling and utilization ensuring efficiencies by a streamlined approach
- Ensuring project management discipline is best in class and standardized across all areas of operation
- Create, maintain, and analyze reporting to understand and act upon key indicators including utilization, MI System use and adherence to process .
What you need to be great in this role:
- Create, maintain, and analyze reporting to understand and act upon key indicators including utilization, our proprietary workflow system use and adherence to process
- Use job and time MI to estimate, track and analyze projects and department utilization to drive recommendations for refinements to process and practice across the business
- Understanding of people processes associated with clients
- Results driven and oriented
- An analytical approach, with a thirst for transformation and not just replication
- Excellent project budget management and scheduling
- Proficient in Microsoft Office and other related software
- 10+ years of relevant experience in at least 3 of the following: digital, print, and motion graphics, web design, UX-UI, production
- Passion for and inquisitive about AI and new technologies
- Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical
Req ID: 14135
#LI-DB1 #LI-Hybrid
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
