Publisher Success Manager

at MGID
  • Remote - Worldwide

Remote

Customer Service

Mid-level

Job description

Description

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating unique technologies, and with your help, we aim to reach even higher.

We are looking for an experienced and talented Publisher Success Manager who will be responsible for relationship-building with publishers in Poland. This is a 12 (15)-month maternity cover role with the possibility of a permanent contract afterward.

What You’ll Do:

  • Establish and foster partnerships and relationships with key publishers in the market

  • Daily monitoring and maintaining a steady flow of traffic coming from the top clients

  • Optimization to achieve a positive revenue balance or minimize the losses from the cooperation

  • Constantly being in contact with the publisher in order to support and respond to needs from the client’s side

  • Negotiations regarding new ways of monetization and possible tests of new monetization solutions

  • Work in close cooperation with the internal team globally within the department and cross departments

Requirements

Who you are:

  • 3+ years of experience in a client-facing role within the digital media or online publishing sector

  • Excellent relationship management and customer service skills, dedicated to exceeding client expectations

  • Strong communication skills, efficient interaction with different personality types

  • Deep understanding of the Polish digital market

  • Verifiable track record of closing major deals with publishers or advertisers

  • Strong analytical abilities to gather business insights by monitoring and interpreting data trends

  • Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)

  • Proficiency in CRM software and MS Excel or Google Sheets

  • Fluent Polish, English

Will be a plus:

  • Experience in Client Service roles

  • Connections with local publishers, media groups, warm contacts in Poland

  • Experience with Native Advertising is a strong plus

MGID is an awesome place to work for those who share results-driven culture, passion for AdTech, innovation, and human focus. We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We proud to be an equal opportunity employer.

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