Job description
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
We’re looking for a QA Lead to establish and drive a centralized QA function within our Cloud Platform department. You will be instrumental in defining, testing strategies, quality standards, and engineering excellence practices that will be adopted across all development teams at dLocal.
This is initially a hands-on leadership role designed for someone who is as comfortable designing and creating custom test frameworks and tools as they are building culture and cross-team collaboration. You’ll work closely with SREs, Security, and Developer Experience teams to ensure that every layer of our platform is tested, observable, and trusted.
What will I be doing?
- Build and lead a centralized QA team focused on driving platform-wide quality practices and capabilities.
- Redefine and monitor key quality KPIs, including, but not limited to Change Failure Rate (CFR), Escaped Defect Rate, and Deployment Validation Time.
- Own, maintain and develop our E2E test case management tools.
- Design, develop, and maintain custom test frameworks, reusable tooling, and test automation pipelines.
- Influence cross-team quality practices by driving adoption of shared tools, code standards, and documentation.
- Support incident reviews and reliability assessments with a quality-first mindset.
- Influence a culture of accountability, observability, and resilience through test coverage and continuous verification.
- Recruit, manage, mentor and inspire a high-impact QA Team.
- Stay ahead of industry trends and emerging technologies to ensure our QA practices remain cutting-edge.
What skills do I need?
- 5+ years of experience in Quality Assurance or Software Engineering roles, with at least 2 in a technical or people leadership position.
- Strong background in testing distributed systems, cloud-native applications, or platform tools.
- Proficiency with automated testing frameworks on multiple languages (e.g., Python, Java, Go, or similar).
- Experience integrating quality into DevOps and SRE practices (e.g., GitHub Actions, GitLab, Prometheus, Grafana, Alerts).
- Metrics-driven mindset – measure before build.
- Strong communication and collaboration skills – you’ll influence and support engineers across multiple verticals, including the development of your teammates.
- Comfortable working in fast-paced, globally distributed environments.
- Fluent English is a must.
You will stand out if you have:
- Cloud experience, especially AWS and EKS (Kubernetes) based workloads.
- Performance monitoring experience, particularly in large-scale distributed environments.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you’ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
