Job description
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Sales Engineer
Location: Sydney.
Full-Time Position
Sales Engineer
Kaseya is looking for an experienced Sales Engineer for our Sydney office to support the Sales Team. The position includes designing and delivering presentations highlighting the Kaseya suite of products. This mainly pre-sales opportunity will use your skills as a product sales expert and turn this expertise into new business for Kaseya, and with our clients being APAC wide the majority of your communication will be through Zoom, Teams and Kaseya Technology. There will be opportunity for travel within ANZ to industry and company events, as well as client meetings. The Position will be focused on Autotask PSA, and applicants would benefit from prior PSA or RMM experience within industry.
Job Description
- Design, prepare and deliver technical presentations to address client business challenges and requirements to achieve a Tech Win.
- Excel at delivering presentations over the phone and in person as well as on webinars.
- Partner with Sales Executives to educate prospective customers and partners about the benefits of Kaseya products and the IT Complete Platform - this includes presentations, technical evaluations, technical objection handling, proposals, and the resultant follow up on all customer related issues.
- Drive sales and create revenue generating opportunities by demonstrating ownership of the pre-sales technical process. This can include promoting Kaseya’s technology to prospective customers and driving new products and services to our customers.
- Administer and collect all technical inputs for product Proof of Concepts (POC) and prepare presentations on completion of the POC to validate the solutions effectiveness.
- Engage in and oversee the development of customer proposals, including technical responses to RFI and RFP documents, ensuring all expertise, information and recommendations are concisely defined and clearly articulated.
- Work closely with Product Management and associated teams to develop future product direction and strategy - providing valuable input from the field.
The Ideal Candidate has:
- The successful candidate must have strong verbal and written fluency in English, including technical terms, that will allow them to effectively present technical and business-related subjects to all audiences, ranging from the user to the executive level.
- A background in technology or business applications that provide Asset management, billing & invoicing, remote monitoring and access, automation applications and CRM tools.
- Proven 2+ years of demonstration ability for products, and ability to articulate value of the solution.
- Experience in other PSA ticketing tools is highly regarded, or experience within a CRM, invoicing, time and material billing, asset management and business management suites.
- Experience in the MSP landscape, business models of an MSP, break fix & managed services.
- Experience of Windows management processes preferably as a System Admin.
- Enthusiasm for learning new things & solving problems, interest in branching into other products.
- Comfortable engaging customers on the phone, outgoing, enthusiastic and positive!
- Leading with clear agenda’s and having control of customer engagements.
- You’re patient and easy to work with, even when under pressure, but also Autonomous.
- Business or sales acumen is preferred.
- Proficient in the Windows Operating System with an understanding of the features of both MAC and Linux Operating Systems.
- Understanding of general Networking concepts, like LAN, WAN, DNS, VPN’s, SaSe.
- General understanding of other network/SaaS solutions like Backup, DR, M365, AV, EDR, and Patching.
Our Benefits:
- Earn exceptional compensation based on your own effort and merits – your earnings are driven by your hard work, resilience, and success.
- Network - meet company and industry mentors and leaders, allowing you to form relationships you can build on in the future.
- Tight team of Solutions Architects working closely with Solutions Specialists supporting a large sales and go-to-market organization.
- Great Place to work – Cool office in Barangaroo, Sydney Australia. Great team vibe, social activities within the office and after working hours,
- Yearly Sales Kick Off in January, located in Miami, USA for all Go-To-Market staff.
- Great lifestyle, with work-life balance and career opportunities.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
