Job description
Who We Are
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Why We Need You!
The Renewal Account Manager at Ivanti is responsible for ensuring on-time and in-quarter renewals. They work closely with sales teams, partners, and customers to track and prepare quotes, follow up on deals, and hold customer meetings. The ideal candidate is a self-starter with excellent communication skills and a strong understanding of the software sales cycle. They must also be fluent in German and have experience working in various geographies and cultures within EMEA. Joining the Ivanti team offers the opportunity to work in a dynamic sales environment with a leading software and IT company.
About The Team
Our stellar Ivanti Administration team is the engine behind our success! We partner with our Executive Leadership to ensure everything runs smoothly and efficiently across the organization. From providing essential project planning support to ensuring resources are available when needed, our team keeps Ivanti running like a well-oiled machine! The engagement and dedication of the Ivanti Administration team keeps Ivanti on track to meet the needs of our customers, executives, and employees. With a focus on problem-solving, organizational skills and a creative approach, we navigate through challenges to achieve successful outcomes.
What You Will Be Doing
- Ensure on-time, in quarter renewal number
- Track and manage accurate renewal list by quarter
- Prepare and send quotes to partners/customers
- Follow up on deals with partners
- Hold customer meetings for top renewals
- Track all quotes, meetings, and emails in Salesforce.com
- Process Purchase Orders before renewal date expires
- Work closely with Ivanti Finance and Accounting
- Provide forecasts to Manager
To Be Successful in The Role, You Will Have
- Fluent in German and English
- 3+ years of sales and/or renewals experience
- Experience working in EMEA geographies and cultures
- Strong time management skills
- Excellent verbal and written communication skills
- Understanding of software sales cycle and procurement processes
- Ability to track and manage renewals accurately
- Experience in software or IT industry preferred
Roadmap for Success
- First 90 Days:
- Complete onboarding process and training
- Familiarize oneself with Ivanti’s product portfolio and sales processes
- Build relationships with the sales teams, partners, and customers
- Gain an understanding of the software sales cycle and procurement processes
- Track and maintain an accurate renewal list for the upcoming quarter
- Prepare and send quotes to partners/customers at least 90 days in advance
- First 6 Months:
- Continuously follow up with partners on deals and meetings
- Hold individual or joint customer meetings for top renewals each quarter
- Effectively use Salesforce.com to track quotes, meetings, and emails
- Ensure timely processing of Purchase Orders before renewal date expires
- Collaborate with Ivanti Finance and Accounting for countries within assigned territory
- Provide monthly to weekly forecasts to the Manager
- First 12 Months:
- Consistently achieve on-time, in-quarter renewal numbers
- Show a deep understanding of Ivanti’s software offerings and effectively communicate value to partners/customers
- Establish oneself as a trusted advisor to partners/customers, providing expert guidance on renewals
- Identify and pursue opportunities for upselling and cross-selling to maximize renewal revenue
- Maintain strong collaboration with sales teams, partners, and customers to drive customer satisfaction and retention
- Regularly update and share market intelligence and insights with key stakeholders
Our Employer Commitment
This job posting will remain active until a qualified candidate is identified.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at [email protected] .
