Job description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Are you a highly motivated, detail-oriented individual ready to make a significant impact on a global scale? Join our successful Global Revenue Team for Subscriptions and play a pivotal role in our continued growth.
In this essential position, you’ll be instrumental in ensuring the accurate and timely creation of subscription orders and invoices, always keeping customer needs at the forefront. You’ll dive deep into subscription order reviews and collaborate closely with various Finance teams across Veeva, contributing to impeccable data quality, exceeding expectations, and driving key process improvements. If you’re passionate about precision, eager to contribute to a dynamic global team, and thrive on optimizing operations, we want to hear from you!
What You’ll Do
- You’ll be crucial to maintaining the accuracy of our global revenue by validating data, reviewing and approving quotations, and expertly managing subscription orders and billing in line with revenue policy
- Take ownership of data quality by reconciling information for completeness and accuracy and proactively investigating and resolving any billing or revenue anomalies
- Play a key role in a highly collaborative environment, partnering with internal stakeholders to drive efficiency and contribute to our team’s collective success
Requirements
- 1+ years of experience in an accounting, finance or order management role at a fast-paced, multi-national company
- Prior experience in a customer service or client-facing position (can be hospitality roles prior to university)
- Strong computer skills, especially Excel as a main tool
- Strong communication skills in English, with the ability to collaborate cross-functionally within Veeva and deliver timely, accurate customer service
- Demonstrated ability to problem-solve and navigate complex situations
- Self-motivated and self-managed, with a strong sense of ownership
- A team player who can work both collaboratively and independently
- Proactive mindset, with a drive to improve processes and seek better solutions
- Ability to thrive in a fast-paced, high-growth environment where change is frequent; strong multitasking skills and flexibility to shift between tasks quickly
Nice to Have
- 2+ years of experience in order processing, contracting, or finance operations preferably at a multinational company
- Bachelor’s degree in Economics
- Proven ability to contribute to process improvement and automation initiatives
- Experience with Salesforce, NetSuite, and/or Zuora RevPro
- Familiarity with revenue accounting principles
- Experience in the software industry, particularly SaaS
- Public accounting experience is a plus
Perks & Benefits
- Health & wellness programs
- Cafeteria package
- Private medical services
- RSU and Stock Options
- Annual budget to donate to the non-profit of your choice
- Flexible home office
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
