Job description
Sprout Social is looking for a Revenue Operations Lead to join our Revenue Operations team supporting the APAC region, based in either Sydney, Australia or Singapore.
Why join Sprout’s Revenue Operations team?
Joining the Revenue Operations team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world including General Mills, Make-a-wish Foundation, Honda and Edelman. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there.
What you’ll do
- Act as the regional lead for Revenue Operations in APAC, partnering directly with the GTM leader to drive strategic decision-making
- Support deal desk operations for APAC, including reviewing discounts, advising on deal structure, and coordinating approvals
- Deliver regional reporting and dashboards aligned with global performance frameworks
- Provide regional training, onboarding, and process enablement in collaboration with global Enablement and RevOps teams
- Collaborate with global RevOps on scalable processes, data consistency, and insights delivery
- Identify and communicate regional trends, risks, and opportunities to GTM and RevOps stakeholders, identify gaps and recommend and execute on strategies and programs to fill the gaps and drive the business to exceed revenue goals
- Experience leveraging AI to deliver on sales operations tasks including process automation, analysis, planning, and policy creation.
What you’ll bring:
The minimum qualifications for this role include:
- 4+ years of experience in revenue operations, sales operations, or GTM support roles
- Familiarity with Salesforce and core GTM tools (e.g., Gong, Clari, Looker, Outreach, Gemini, ChatGPT)
- Experience supporting sales teams in international markets, ideally within APAC
- Strong communication skills across time zones and cultures
- Comfort working cross-functionally in a remote-first, global environment
Preferred qualifications for this role include:
- Experience managing or supporting a deal desk or commercial operations
- Ability to translate data into insights and communicate them effectively to GTM leaders
- Prior work with regional enablement or local process rollout
- SaaS or high-growth tech experience
How you’ll grow
Within 1 month, you’ll plant your roots, including:
- Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
- Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to revenue operations.
- Meet the APAC GTM leadership team and global RevOps colleagues
- Familiarize yourself with key tools, dashboards, and processes
- Begin supporting deal desk requests and regional reporting
Within 3 months, you’ll start hitting your stride by:
- Build connections with members from other teams through active networking and community building
- Lead regular syncs with the APAC GTM leader to support business rhythm
- Deliver localized enablement and reinforce global process adoption
- Share early insights on regional performance and pipeline health
Within 6 months, you’ll be making a clear impact through:
- Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth
- Own regional forecasting support, reporting, and process improvements
- Identify and resolve friction in deal flow or enablement gaps
- Influence global initiatives by bringing APAC-specific feedback to the table
Within 12 months, you’ll make this role your own by:
- Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet.
- Serve as a trusted advisor to both APAC sales leadership and global RevOps
- Launch or optimize key programs to support pipeline generation or sales efficiency
- Contribute to long-term strategic planning and process design with a global mindset
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
Our Benefits Program
We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Candidates for this remote work opportunity must be based in either Sydney, Australia or Singapore. If you are based in another location within Australia and Singapore , we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.
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