Job description
Role Overview
The Revenue Operations Manager will be responsible for managing and optimizing our revenue technology stack, supporting sales, customer success, and marketing operations. This role will be the front-line administrator and subject matter expert for our tech stack, inclusive of; Salesforce CRM, HubSpot, ZoomInfo with Ringlead, Clay, Clari, Clari Copilot, Impartner, and Salesloft. The ideal candidate will have a background optimizing systems and processes to improve the workflows of Go-To-Market teams. This person will play a critical role in driving operational excellence and will have the opportunity to grow as we scale the Revenue Operations team at Doppel!
Key Responsibilities
Salesforce & Tech Stack Ownership – Manage integrations, configurations, and enhancements for;
Salesforce CRM – Manage user access, create and maintain reports/dashboards, ensure data integrity, and support automation.
HubSpot – Oversee marketing automation workflows, web to lead forms, and integrate with Salesforce to optimize campaign execution and lead management.
ZoomInfo – Manage data enrichment processes and ensure alignment with sales and marketing activities. Maintain lead routing rules in Ringlead, part of Zoominfo OS.
Clay – Leverage AI-driven data enhancement to improve targeting and prospecting.
Clari and Clari Copilot – Enable sales forecasting, pipeline visibility, and conversational intelligence.
Salesloft – Manage outbound sales cadences and optimize sales engagement strategies.
Impartner – Manage partner portal operations, track partner-generated pipeline, and support partner enablement.
Work alongside peers in the following departments to streamline our Go-To-Market motions:
Sales Support:
Partner with account executives and business development reps to ensure Salesforce meets their needs and reflects accurate data.
Develop and maintain sales reporting and dashboards to drive insights and accountability.
Marketing Operations:
Ensure proper lead flow from HubSpot into Salesforce and other tools.
Monitor lead routing rules in Ringlead, experience with lead routing platforms preferred.
Ability to track funnel performance (MQL to SQL, SQL to Closed Won) and make recommendations for improvements a plus!
Customer Success:
Support creation and tracking of renewal opportunities through automation and reporting.
Work cross functionally with Customer Success to select and implement a Customer Success management platform
Channel/Partnerships:
Oversee Impartner partner portal administration and partner data accuracy.
Work alongside VP of Partnerships to track partner influenced and sourced opportunities
Provide reporting and insights to the channel team on partner performance.
Process and Data Governance
Establish and maintain best practices for data integrity and hygiene across all systems.
Lead user training sessions and provide ongoing support to drive adoption of tools and processes.
Create and enforce documentation for workflows, data management, and reporting standards.
Performance Analysis and Reporting
Develop and maintain reports and dashboards in Salesforce and Clari to track pipeline, revenue performance, and sales activity.
Create and analyze funnel metrics (e.g., lead-to-close rate, sales cycle length) to identify areas for improvement.
Provide regular analysis and insights to sales, marketing, and customer success leadership.
Leadership and Growth
Identify and implement process improvements to drive efficiency and scalability.
Collaborate with senior leadership to define long-term RevOps strategy.
Opportunity to grow into a senior or director-level role as the company scales.
Qualifications
3–5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations at a SaaS company.
Expertise in Salesforce CRM administration - certifications are definitely a plus. Will be acting as our primary SFDC administrator and architect.
Experience with most of our stack; HubSpot, ZoomInfo, Clay, Clari, Clari Copilot, Impartner, and Salesloft.
Understanding of marketing funnel metrics and sales forecasting.
Experience working with sales, marketing, customer success, and partnerships teams.
Experience with cross functional annual planning a plus
Ability to thrive in a fast-paced, high-growth environment.
Nice to Have
Experience working in a Series B or growth-stage SaaS company.
Analytical skills with the ability to interpret complex data and provide actionable insights. SQL or BI tool experience (Looker, Tableau, PowerBI) definitely a plus!
Experience with the annual planning cycle at a SaaS company.
Why Join Us
Opportunity to build and shape a high-impact RevOps function in a fast-growing company.
Collaborative and supportive team culture.
Competitive compensation and benefits, base + bonus + equity.
Career growth opportunities as the company scales.
About us
Doppel is the leading solution in modern digital risk protection for trusted brands. Our state-of-the-art AI scans over 10 million entities daily across the web, dark web, social media, and app stores, offering unparalleled breadth in detecting digital threats, including piracy, counterfeiting, phishing scams, executive impersonators, and more. Seamless integrations with domain registrars, web hosts, browsers, social media platforms, and digital marketplaces power real-time, continuous, and automated protection, making Doppel the best defense for trusted brands, from startups to Fortune 500 companies.
