Job description
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.
Join airfocus, a Lucid Software company, recognized by Kununu as a TOP 5% best-rated organization. We boast a 4.8 rating and 96% recommendation on Glassdoor - be part of our success story NOW!
airfocus by Lucid is the world’s first modular product management and roadmapping platform and is growing on all continents. We are an up-and-coming industry leader with a proven business model and first-class team. Now, with thousands of users from customers like Ricoh, Good Year, and Wago; it’s time to add fuel to the fire and further grow our team!
Why us?
- You’ll join a diverse and talented team, with plenty of opportunities for personal growth, impact, and learning
- Hybrid workplace: Work from our awesome Hamburg or Lucid’s Amsterdam office, or anywhere in Germany or the Netherlands!
- Flexible working hours
- Boost your personal development in an environment that encourages continuous learning
- Competitive compensation
- Learning and development budget
- Healthy (and non-healthy!) snacks and beverages on site
- Recurring virtual events and annual airfolks meet-ups
We are looking for an experienced Senior Revenue Operations Analyst to help scale our GTM motion by analyzing key metrics, managing critical tools, and building efficient processes. You’ll work cross-functionally with Sales, Marketing, and Customer Success to drive insight, accountability, and growth.
Responsibilities:
- Build and optimize GTM processes: Support marketing, sales, and customer success teams by identifying and enhancing key operational workflows
- Analyze and report funnel metrics: Partner with growth leads to provide visibility into volume, velocity, conversion, and value across channels, geographies, and customer segments
- Manage operational tools: Act as the primary point of contact for key GTM tools and related process questions
- Support onboarding and training: Help enable GTM teams with proper use of internal tools and CRM systems
- Deliver data-driven insights: Be the go-to for internal data sets and analytical support
- Identify and solve operational bottlenecks: Work cross-functionally to uncover and resolve process pain points
- Maintain data quality: Establish processes to ensure clean and accurate data across systems
- Lead project work: Develop and track progress on operational initiatives that enable scalable growth
- Measure impact: Monitor and communicate the results of operational improvements to key stakeholders
Requirements:
- BA/BS degree
- 3+ years of experience in a Revenue Operations, Business Operations, or technical data-focused role
- At least 1 year of experience in a SaaS or recurring revenue business model
- Strong analytical and problem-solving skills with a passion for working with data
- Comfortable working independently, taking ownership, and seeing projects through to completion
- Advanced knowledge of HubSpot
- Clear and concise written and verbal communication skills in English
Preferred Qualifications:
- Familiarity with GTM tech stacks and CRM systems
- Background in a quantitative field such as Business, Economics, Finance, or a technical degree
- Experience managing complex projects
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