Job description
RateHawk is part of Emerging Travel Groupā a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
We are looking for a highly skilled Revenue Operation Project Manager with a strong background in process development, execution, and control to lead revenue operations and profitability optimization initiatives. This role requires a structured thinker who can build and implement governance frameworks, drive cost efficiency initiatives, and optimize revenue-driving mechanisms while ensuring long-term sustainability.
This is a remote vacancy open to candidates residing in Europe, preferably Portugal, Spain, or Greece.
Job Responsibilities
Performance Supervision
- Lead structured Plan-Fact performance review meetings, ensuring alignment on key results and insights.
- Establish a data-driven performance analysis process, identifying trends, deviations, and opportunities (on market by market basis).
- Conduct deep-dive analysis on performance gaps, identifying root causes of revenue and profitability deviations.
- Develop and drive corrective action plans, ensuring measurable improvement in underperforming areas.
- Design and implement continuous performance optimization frameworks to drive efficiency and growth.
Cost of Sales (CoS) Optimization & Efficiency Management
- Monitor and control CoS, ensuring gross and contribution margin targets are met.
- Develop and implement CoS tracking tools and processes to enhance visibility and efficiency.
- Identify high-cost drivers inefficiencies, leading cross-functional initiatives for cost reduction.
- Lead cost optimization projects, collaborating cross-functionally to improve profitability without compromising revenue growth.
- Collaborate with Finance and FP&A teams to integrate cost-saving opportunities into operational planning.
Partner Profitability Management
- Analyze partner performance, identifying opportunities for revenue and profitability improvement.
- Develop and manage partner profitability models, ensuring sustainable contributions to overall revenue.
- Collaborate with Regional Directors to optimize partner engagement strategies for long-term growth.
Key Deliverables (3-6 months):
Plan-Fact performance meetings are held regularly, providing actionable insights.
Performance deviation reports are created, identifying root causes of underperformance.
Corrective action plans are developed and successfully executed, driving measurable improvement
CoS monitoring framework is in place with clear cost reduction mechanisms identified.
Sustainable cost optimization mechanisms are implemented for all major CoS elements.
3ā6 years in Project Management, Revenue Operations, FP&A, or Business Process Optimization.
Experience in SaaS, e-commerce, or fintech, finance consultancy, experience in B2B travel tech is a huge plus.
Understanding of pricing models, incentive programs, and financial forecasting.
Highly-preferred experience in Big-4 consultancy firms or Investment banking.
Proven ability to build and execute governance frameworks, cost optimization, and revenue initiatives.
Strong knowledge of profitability metrics (CAC, LTV, Gross Margin) and P&L management.
Advanced data analysis & financial modeling skills (Excel, Google Sheets, Tableau, Power BI).
Expertise in process design and execution, managing multiple initiatives at scale.
Strategic, results-driven mindset with strong problem-solving abilities.
Excellent stakeholder management, negotiation, and communication skills.
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
