Job description
Why Entersekt
Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3-D Secure authentication for issuers, acquirers and payment networks. We offer highly scalable products with a track record of success across multiple continents.
Entersekt enables secure digital transactions for leading financial institutions globally. We exist to create a world where everyone can transact digitally without fear or compromise. Currently, we protect the digital transactions of over 210 million active users on our platform and hold 120 active patents that recognize innovation in digital security, payments, and user experience. Entersekt offers customers secure authentication and digital payments experiences that remove unnecessary friction. Entersekt has a diverse product portfolio and aggressive roadmap that positions the company well to sustain competitive advantage as it expands globally with emphasis on North America and European markets.
THE IDEAL CANDIDATE
Entersekt is seeking a motivated and results-oriented Sales Development Representative (SDR) to join our dynamic Marketing team. This is an exciting opportunity to play a crucial role in our growth by identifying, nurturing, and qualifying target accounts for our sales organization as part of our collective GTM. As a SDR, you will be responsible for proactively engaging with prospects, understanding their business needs, and qualifying their fit for our innovative solutions.
THE ROLE
They are a driven salesperson and marketing ambassador. This person has strong demand generation experience through a blend of creativity, operational excellence, and analytical rigor. They excel at process building, communication, and execution in a fast-scaling global organization.
This role is part of the Marketing team, which helps our sales and customer success teams acquire, engage, and delight customers, and reports to the VP, Global Partner & Regional Marketing. This person is accountable for delivering on pipeline targets in partnership with Sales for both net new and existing customer revenue across Entersekt’s suite of solutions and products.
RESPONSIBILITIES
Prospecting & Lead Generation
- Identify and research target accounts and key decision-makers within the B2B Fintech space
- Develop a deep understanding of our Ideal Customer Profiles (ICPs) and buyer personas specific to our solutions and target accounts.
- Stay informed about Fintech industry trends, regulatory changes, and competitive landscape to engage potential leads and relevant talking points.
Outreach & Engagement
- Initiate outbound communication through a multi-channel approach including cold calling, personalized email campaigns, and social selling.
- Craft compelling, concise, and tailored messaging that addresses the specific pain points, needs, and opportunities of prospects.
- Persistently follow up with prospects in a timely and professional manner to nurture interest, overcome initial objections, and build rapport.
- Clearly articulate our company’s value proposition and how our SaaS solutions solve specific challenges or create opportunities for financial institutions/Fintech companies.
Qualification & Opportunity Development
- Effectively qualify inbound and outbound leads against defined qualification criteria (MEDDIC) to ensure they are genuine sales opportunities.
- Conduct high-level discovery calls to understand prospect needs, current processes, business objectives, and decision-making structures.
- Secure qualified introductory meetings, product demonstrations, or discovery calls for the commercial team.
- Transition qualified leads to sales with comprehensive notes and context to ensure a seamless handover.
CRM & Process Management
- Meticulously log all activities, lead information, communications, and qualifying notes in the CRM (Salesforce, HubSpot) ensuring data accuracy and completeness.
- Maintain an organized and up-to-date pipeline of prospects and leads.
- Track and meet key performance indicators (KPIs) such as call volume, email open/response rates, meetings booked, and conversion rates.
- Adhere to and contribute to the refinement of sales development processes and best practices.
- Provide feedback to sales and marketing teams on lead quality, campaign effectiveness, and market intelligence gathered from prospect interactions.
Learning & Collaboration
- Proactively develop in-depth knowledge of our products, solutions features, benefits, and competitive differentiators.
- Actively participate in sales training, coaching sessions, team meetings, and product update briefings.
- Collaborate closely with marketing and commercial teams to refine targeting strategies, messaging, and lead qualification criteria.
- Work with the marketing team to understand campaigns, provide feedback, and leverage marketing-generated content effectively.
- Stay updated on best practices in sales development, B2B sales techniques, and the evolving Fintech ecosystem.
SKILLS & EXPERIENCE
Successful candidates for this role will generally possess the following qualifications and experience:
- 1-3 years of experience in a business development, sales development, or similar role, preferably within the B2B SaaS or FinTech industry.
- Proven track record of successfully generating and qualifying leads.
- Excellent written and verbal communication skills, with the ability to engage and build rapport with prospects.
- Strong research and analytical skills to identify relevant prospects and understand their business challenges. Proficiency in using CRM software (specify CRM if applicable) and other sales and marketing tools.
- Highly motivated, self-starter with a strong work ethic and a results-oriented mindset.
- Ability to work independently and as part of a collaborative team.
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field is preferred.
- Familiarity with the FinTech landscape and financial services industry is a plus.
We place a lot of value on how we treat prospective employees and appreciate the time and effort that goes into job hunting. That is why we aim to keep the hiring process as quick and seamless as possible while ensuring the best possible fit for both you and the company.
Working at Entersekt is truly a dream. You get exposed to cutting-edge technology, colleagues who are leaders in their fields, and an awesome working environment that includes flexible hours, remote work, and plenty of growth opportunities.
Apply for this position by following the “apply now” tab and or viewing our other roles at Entersekt Careers page.
Entersekt is an Equal Opportunity Employer:
We are committed to building an inclusive and diverse workforce that reflects the global communities we serve. For all South Africa-based roles, preference will be given to candidates from historically disadvantaged groups, in accordance with local Employment Equity objectives.
