Job description
Job Title: Sales Executive
Reports to: EVP, Global Sales & Corporate Development
Location: Remote but must live in the Midwest, Northeast or Southeast part of the United States
Position Summary
The Sales Executive is responsible for individually generating revenue through the successful sourcing & selling of Tillster’s solutions. This role will focus all sales activity towards actively sourcing & closing enterprise-scale deals with restaurant brands that own 25-350+ restaurant locations.
The Sales Executive has the opportunity to positively impact customers’ profitability by increasing revenue and streamlining operations through the use of Tillster solutions. The Sales Executive demonstrates to prospective customers the ability to deliver a positive Return on Investment (“ROI”) by conducting both quantitative and qualitative analyses of the prospective customer’s business. Meaningful conclusions are then drawn from the findings and presented to the key stakeholders in order to facilitate the buying process.
Primary activities include:
- Identifying need and/or interest in the marketplace for Tillster solutions among target accounts.
- Navigating, cultivating, and managing complex relationships with target accounts.
- Developing syndicated relationships that cross multiple functional areas such as Marketing, IT, Finance, and Operations in order to promote the Tillster value proposition throughout target accounts.
- Selling to decision-makers at the corporate, franchisee, department head and executive levels within target accounts.
- Other duties as needed, required, or directed.
Key Goals
- Identify and establish relationships with appropriate executive decision makers at the early stages of the sales cycle.
- Gain access to decision influencers and executive-level decision-makers.
- Develop in-depth understanding of prospective customers’ requirements, including elements that will require special attention.
- Deliver superior presentations, including product demonstrations that leave the prospective customer clearly informed about the importance and relevance of Tillster solutions.
- Achieve individual sales revenue and profitability objectives.
- Play a key role in the success of one or more Business Development Representatives (BDRs) within the assigned territory. This includes providing support in onboarding, coaching, and guiding BDRs to set clear expectations and achieve success in generating and qualifying leads to support pipeline growth. The Sales Executive will focus on fostering a high-performance environment by delivering ongoing mentorship and performance feedback to drive the team to meet or exceed lead generation targets, contributing to overall territory revenue goals.
- Maintain sales expenses within the guidelines provided.
- Present a positive image regarding Tillster, both in front of prospects, customers, key stakeholders, and fellow colleagues.
- Other duties as needed, required, or directed.
Education, Knowledge, Work Experience Requirements
- Bachelor’s degree in Sales, Marketing, and/or business studies or equivalent experience
- Minimum 5+ years’ experience in quota-bearing major sales role, three to five years in general sales role.
- Track record of someone who has been a player-coach and carries his/her own revenue generation number.
- Familiarity and experience in either hospitality technology, food services technology, SAAS or E-Commerce/digital marketing solutions
- Ability to work on multiple tasks, set goals, and maintain high activity levels.
- Superior problem-solving skills, and an ability to coordinate necessary resources to achieve objectives.
- Proficient in standard office productivity software and sales force automation tools.
- Great follow up and follow through both internally and externally
- Team player and collaborative
- Driven and goal oriented to exceed expectations.
Thriving at Tillster
As a member of Tillster, you will embody our core values:
· Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
· Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
· Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
· Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
· Drive Results: Focus on achieving tangible outcomes and delivering high performance.
· Own It: Take responsibility for your actions and the success of your work.
· Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.
The Interview Process
- Recruiter interview with a Talent Acquisition Specialist
- Interview with Data Analytics Team
- Final interview with our Data Analytics Team Leader
Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Follow us on:
Tillster: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/
Pay and Benefits (USA)
Expected base salary range $100,000 - $125,000.+ Commission . Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.
Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan.
Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
Holidays: The company observes ten (10) paid holidays per calendar year.
Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.
Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.
Local Candidates Strongly Preferred
No Visa Sponsorship
Principals only – no Agencies or calls please
About Tillster
Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
Thriving at Tillster
As a member of Tillster, you will embody our core values:
- Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
- Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
- Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
- Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
- Drive Results: Focus on achieving tangible outcomes and delivering high performance.
- Own It: Take responsibility for your actions and the success of your work.
- Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.
Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Follow us on:
Tillster.com: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/
