Sales Operations Lead

Job description

Highlights

• OTE (On-Target Earnings): $128,000-$140,000
• Base Salary: $100,000-$112,000
• Location: Remote in the USA
• Stock Options

About Us

At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world’s leading non-profit organizations. UNICEF, The Obama Foundation, the Alzheimer’s Association, and many others leverage our platform for their online fundraising needs.

About the Role

We are seeking a strategic and operationally-minded Sales Operations Lead to own and optimize our sales processes, sales tools, and lead management workflows. You will focus on enabling sales productivity, streamlining consumption-based selling, and partnering with technical teams to drive operational excellence.

You will not be responsible for Salesforce administration or backend system builds — you will design processes and partner with our Salesforce Admin and GTM Systems Engineer for technical execution.

Key Responsibilities

Sales Operations:

• Own the business side of Salesforce, Salesloft, DocuSign, Gong, ZoomInfo, Cause IQ, LinkedIn Sales Navigator, Clay and Orum.
• Design and optimize scalable sales processes aligned with a consumption-based revenue model.
• Build and optimize Salesloft triggers and Gong automation workflows to increase rep efficiency and pipeline movement.
• Support quota modeling, consumption-aligned territory planning, and opportunity handoff processes.
• Identify sales process bottlenecks and propose business-driven automation or system improvements.
• Maintain Sales process documentation.

Cross-Functional Collaboration:

• Act as the sales operational bridge between Sales, Marketing, Customer Success, and Product teams.
• Align on lead management, opportunity creation, account transitions, and usage-based expansion handoffs.
• Work closely with Finance, Analytics, and Enablement on quota plans, compensation models, and GTM process updates.
• Partner with Salesforce Admin and GTM Systems Engineer for all technical configuration and system execution.

Skills and Qualifications

• 5+ years in Sales Operations, Revenue Operations, or GTM Operations roles in SaaS.
• Strong expertise with Salesforce (business use), Salesloft, Gong, and modern sales tech stacks.
• Proven experience designing GTM workflows and sales engagement playbooks.
• Strong process design, and cross-functional collaboration skills.
• Ability to define user stories and business requirements for technical stakeholders.

Nice to Have:

• Familiarity with sales methodologies such as MEDPICC or Challenger.
• Experience working in a consumption-based or usage-based SaaS model preferred.

Benefits

• 15 days of vacation, 7 company holidays, plus an additional 3 floating holidays and 5 sick days.
• 401(k) plan with company match.
• FSA Spending Account.
• 100% Company-paid short-term disability, long-term disability, basic life insurance, and AD&D.
• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
• Paid parental leave (¹²⁄₆ weeks).
• Remote working.