Job description
Hi, we’re Oscar. We’re hiring a Sales Oversight Associate to join our Growth Operations team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
As a Sales Oversight Associate, you will manage Sales Compliance, Licensing, and Broker Behavior Monitoring for Oscar. You will ensure internal sales teams have required credentials, align with partner compliance needs, and monitor external broker compliance and ethical business practices. You will investigate misconduct allegations and create compliance monitoring frameworks and policies. Furthermore, you will collaborate to develop Sales Compliance-related policies and procedures.
You will report to the Senior Manager, Growth Operations.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.
You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote
Pay Transparency:
The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.
Responsibilities
- Maintain a framework to easily facilitate Sales team members to acquire new licenses, and renew existing licenses.
- Monitor the status of Sales teams’ licenses, and work with Sales Leads to ensure that they have visibility into expirations.
- Create and maintain scalable policies & procedures related to licensing, appointments certification, Sales oversight and compliance based on day to day cross functional feedback and business needs.
- Work cross-functionally with internal and external partners to investigate allegations of producer misconduct.
- Work cross-functionally to prepare regulatory filings and audit responses.
- Responsible for monitoring ofBroker Oversight Dashboards and identifying RFI opportunities for potential fraudulent activity.
- Responsible for RFI (request or information) findings and business recommendations.
- Compliance with all applicable laws and regulations.
- Other duties as assigned.
Qualifications
- Bachelor’s degree or 4+ years equivalent work experience.
- 3+ years of work experience in sales operations, sales support, compliance, regulatory authorities, or a similar role.
- 3+ years of technical proficiency working with Google, Sheets, Excel, and/or database management.
- 2+ years experience working with insurance and/or sales regulations.
Bonus Points
- Prior work experience in healthcare or insurance preferred.
- Prior experience with insurance licensing and sales regulations preferred.
- Intermediate SQL proficiency preferred.
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.
