Job description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
The AMER SalesOps Planning and Programs Lead works with the AMER SalesOps leader to set priorities, coordinate activities, and drive improvement.
To support our growth and enable us to scale efficiently, we are seeking an exceptional Sales Ops Professional to drive programmatic improvements to our sales strategy, planning, reporting, and analysis efforts. This role will work cross functionally to support business transformation with our Sales Development, Sales Engineering, and other Overlay Sales orgs.
This role will provide the analysis and support needed to evolve our understanding of our key metricsincluding pipeline dynamics and conversion rates; from the very top of the sales funnel all the way through to bookings and renewals. The successful candidate will work very closely with Marketing, Finance, and Sales to create and automate analysis and reporting that help align cross functional teams to our company’s growth objectives, while developing early warning indicators to improve outcomes.
What You Will Be Doing
- Own our weekly staff meeting agendas, team calendar, and priorities
- Identify, prioritize, and coordinate team-wide improvement projects
- Provide thought leadership on analytics standardization and automation
- Own all sales performance related metrics (e.g. website visits, contacts, leads, opportunities, conversion rates, won/loss analysis, etc)
- Develop automated data pipelines and dashboards to provide insights to our business partners (e.g. forecast sheets, activity tracking, business review templates, capacity models, profitability models, annual planning templates, etc)
- Support territory carving and GTM resource planning to optimize our coverage model and our incentive comp strategy across all GTM roles
- Implement early warning systems to help proactively manage the growth of the business (i.e. customer churn, pipeline, conversions, pricing, etc.)
- Support our Sales Engineering, Sales Development, and other Overlay teams to help evolve our resourcing model and execution
- Acts as a single point of contact with supporting functions (e.g. overlay ops functions, BI and data team, sales systems team, financial planning team, compensation team) to drive execution and improvement
- Provides direct business partner support to the AMER Sales Chief of Staff
What You Bring
- 5+ years work experience in Sales, Sales Operations, Strategy, FP&A, Management Consulting, or similar field in Tech organizations with strong exposure to go-to-market strategy
- Experience working with Salesforce, particularly in the Sales Cloud environment.
- Experience in Forecasting, Pipeline management, Territory management, Territory planning and quota setting, comp management.
- Advanced knowledge of SQL and data pipeline development to support Sales Ops use cases
- Technical experience with Sales Systems and tools like Clari (Sales forecasting), Marketo (email automation / marketing automation), Xactly (compensation)
- Intermediate Tableau creator skills required
Functional Skills:
- Understanding of Territory Management, Data Enrichment, Lead Process, Opportunity Management, Sales Productivity, Forecasting, and Sales Compensation.
- Experience in translating business requirements and processes into low-friction automation and high-impact systems.
- Ability to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written and visual presentations
- Strong problem-solving, critical thinking, and analytical skills.
- Desire to learn and apply new technologies.
- Comfortable in a distributed, diverse environment, and can work remotely and independently.
- Demonstrated ability to structure complex problems, develop solutions, and craft recommendations and results into easily digestible messages, communications, and executive presentations.
- Excellent communication and engagement skills
- Highly collaborative style and the ability to adjust on the fly to new demands with a sense of urgency
- Ability to thrive in a fast paced start-up environment
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic’s stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
The typical starting salary range for this role is:
$128,200—$202,900 USD
The typical starting salary range for this role in the select locations listed above is:
$153,800—$243,300 USD
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
