Job description
Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains.
Founded by the industry’s leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default.
Chainguard’s mission is to be the safe source for open source.
The role, in a nutshell:
We’re looking for a Sales Systems Manager to support and scale our SDR and Sales team workflows across the full funnel—from inbound lead management to AI-powered outbound prospecting. This is a hands-on systems role that blends triage, optimization, and innovation. You’ll partner closely with Sales Operations & Marketing Operations to ensure tools are functioning flawlessly, reps are unblocked, and our GTM tech stack is driving performance at scale.
You’ll be responsible for not only managing the day-to-day tools and automations, but also spotting opportunities for acceleration, efficiency, and innovation across how we engage, route, and convert leads.
Key Responsibilities
- Serve as the front-line systems partner for SDRs and AEs—owning issue triage, resolution, and documentation
- Administer and improve Salesforce workflows supporting SDR lead flow, engagement tracking, and reporting
- Optimize inbound lead handling, routing, and follow-up using tools like Hubspot, Clearbit, and Cognism
- Enhance outbound engagement by supporting sequences, triggers, and automations in Outreach
- Build and maintain scalable automations using Zapier, Workato, and native tool integrations
- Collaborate with Sales Ops to deploy and refine AI-driven workflows in tools like Clay for dynamic outbound
- Identify opportunities for systems-level acceleration—whether through automation, workflow redesign, or AI integration
- Partner with enablement to support onboarding and ongoing rep education on tech stack best practices
- Monitor system usage and feedback to proactively surface improvements and eliminate bottlenecks
- Maintain detailed documentation of workflows, automations, and support processes
Qualifications
- 5+ years of experience in Sales Systems, GTM Ops, or RevOps roles supporting SDR/sales teams
- Salesforce Administrator Certification (required)
- Strong working knowledge of Salesforce, Outreach, Hubspot, Clearbit, Cognism, and Clay
- Hands-on experience with automation platforms like Zapier, Workato, or similar
- Experience operationalizing AI-powered tools to drive acceleration for sales teams
- Service-first mindset with strong communication, problem-solving, and prioritization skills
- Proven ability to spot inefficiencies and implement smart, scalable solutions
Nice to Have
- Experience scaling SDR workflows in high-growth startup or SaaS environments
- Familiarity with Slack-based support intake workflows
- Knowledge of ICP targeting, lead scoring models, and enrichment strategies
Why Join Us You’ll sit at the center of sales systems, strategy, and scale. From unblocking reps in real time to launching forward-thinking AI workflows, your impact will be immediate and measurable. If you’re passionate about sales enablement through technology, this is your opportunity to shape the systems behind our growth.
How We’re Thinking About This Role
Sales-Obsessed Systems Thinker You’re wired to make things better, faster, smarter—for reps, for processes, and for the systems themselves. You constantly ask: “How can this work better for the team?”
- You look at the current lead flow and immediately see how it could be routed faster or scored smarter
- You think in systems but obsess over the user experience
- You bridge the gap between how things work now and how they should work at scale
Tactical Today, Strategic Tomorrow
You keep one eye on solving today’s blockers and the other on where we’re going.
- You’re not afraid to jump into a messy queue of inbound issues—but you’re also the person who’ll ask why they keep happening
- You can differentiate between a one-off fix and a systemic gap
- You’re comfortable mapping the current state while envisioning the future state across tools, workflows, and team needs
Tool-Stack Mastermind You have certifications to prove your skill, but your curiosity is what sets you apart.
- You pick up new tools fast and want to get under the hood
- You want to be the go-to person for how Outreach, Clay, Clearbit, Hubspot, and Salesforce actually work together
- You’ve probably already tested the beta features before most people read the release notes
Technical Operator Meets Process Coach You don’t just build it—you make it stick.
- You understand that tools alone don’t solve problems—alignment, training, and iteration do
- You help reps get the most out of the tech they have, and you proactively design workflows that fit how they sell
- You build documentation, track usage, and look for friction with a fix-it mindset
AI-Curious and Automation-Driven You’re fired up by the possibilities of AI and automated prospecting—but you’re grounded in process.
- You don’t just want to turn on AI—you want to operationalize it
- You understand where LLMs fit into outreach, what a smart enrichment flow looks like, and how to integrate AI tools into real workflows
- Clay isn’t just a tool—it’s your playground
Data-Savvy, Insight-Driven You believe data should empower decisions—not just fill dashboards.
- You design workflows that capture the right data at the right time
- You think about fields and forms with the end state of clean reporting in mind
- You care as much about what goes into Salesforce as what can come out of it
High Ownership, High Impact This isn’t a ticket-taker role—it’s full ownership of a core part of our GTM engine.
- You don’t just close out a bug—you ask what caused it, and how to prevent it
- You act with urgency and follow through until the problem is fully resolved
- You don’t wait to be asked—you already fixed it
Collaborative by Default You’re a partner to Sales, Sales Ops, and Enablement—because great systems require great teamwork.
- You communicate early and often
- You share what’s working, what’s not, and how others can benefit
- You believe we win and lose as a team, and you’re not afraid to champion others or share what you’ve learned
Salary range: $140,000-$177,500.
About Us
We live and breathe our company values:
We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better.
We have a bias for intentional action - We prioritize, plan, try things, and fail fast.
We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey.
We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions.
A few of the benefits we offer:
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a $400 monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.
- For a full list of our benefits and rewards, click here.
If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.
Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Privacy Policy.
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