Job description
About us:
Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers
As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.
Kiva’s values:
Impact first - This is why we exist. This is the drumbeat we march to. Every day.
Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.
Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.
Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.
Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.
Love and kindness always - Say what you mean. Mean what you say. And don’t say it mean. Clarity. Courage. Kindness.
Key responsibilities include:
Reporting into the Senior Manager, Strategic Partnerships, the Senior Associate, Strategic Partnerships role will focus on:
Operational and Administrative Support - 70%
- Lead data input, cleanup, and maintenance for the Strategic Partnership team’s major internal systems (Salesforce, Google Drive, Asana, Confluence, etc.) by ensuring data integrity and reliability, consistency, and coordination between platforms
- Suggest improvements and design processes to optimize the team’s use of these systems
- Leverage these systems to compile and analyze data and trends in order to support donor solicitation and stewardship, track progress towards targets, and understand the impact of key marketing and communications initiatives
- Enable best-in-class donor relations for major donors and select corporate and foundation partners by helping to manage timely gift acknowledgments, reconciling incoming payments with finance, and supporting tax receipting
- Ensure accurate donor records by swiftly reviewing and confirming online and offline gifts for employer matching, entering incoming gifts from third-party processors, identifying donors in Kiva systems, creating new accounts, and wealth screening donors for appropriate assignment of accounts and contacts to Relationship Managers
- Assist in knowledge management and support collaboration with legal, finance, and impact investing teams by documenting contacts, conversations, opportunities, deliverables, and updates in Salesforce and other systems
- Create and maintain team calendars, e.g., industry conferences, partner deliverables, marketing campaigns, etc.
- Identify and utilize AI tools to improve team operations and tasks
- Create, update, and maintain reports, dashboards, and lists to help the SP team track progress toward OKRs;
- Manage multiple stakeholders’ requests and drive deliverables on an accelerated timeline;
- Support the team with travel, events, and logistical arrangements.
Business Development Support - 30%
- Assist in prospect development - help research and identify potential partners (including corporations, foundations, and individuals) whose philanthropic priorities align with Kiva’s mission and values
- Collaborate with internal teams to support outreach to, cultivation, and stewardship of strategic partnership audiences
- Monitor industry sources and networks to identify funding opportunities and track trends in philanthropy relevant to Kiva’s mission
- Contribute to cross-functional collaboration with investment, impact, finance, and marketing/comms teams to support the development of proposals, pitches, and other partner materials
At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.
Preferred qualifications:
- Minimum 3 years of professional experience in a nonprofit, philanthropic, or social enterprise environment, with demonstrated ability to learn skills relevant to the function and role
- Proficiency with Google Workspace, Salesforce, Asana, Confluence, or other relevant data management systems
- Proven experience managing complex workflows and cross-functional projects in a fast-paced environment
- Strong organizational and time management skills, ability to prioritize tasks, and meet deadlines with minimal supervision
- Experience developing and improving internal processes to increase team efficiency and data integrity
- Hands-on experience using Salesforce or other CRMs to manage contacts, pipelines, and grant reporting workflows
- Demonstrated ability to maintain clean and reliable data systems, including updating records, generating reports, and troubleshooting issues
- Ability to document internal processes clearly and propose improvements that optimize performance
- Experience conducting market and prospect research to identify new business opportunities, assess market trends, and inform strategic decision-making
- Comfort supporting the adoption of new tools and processes across a team, including basic troubleshooting and training
- Excellent written and verbal communication skills, with the ability to craft compelling narratives for diverse audiences
- Familiarity or passion for financial inclusion, international development, and/or corporate social responsibility
- Enthusiasm for continuous improvement and using systems to enhance mission-driven work
- Demonstrated commitment to equity and inclusion, with sensitivity to the needs of underserved populations
- Flexibility to work with diverse colleagues and cultural settings, and adapt to varying organizational contexts
What we offer:
- A work-from-home position; final candidate must be authorized to work in the U.S or Colombia
- An opportunity to improve real lives, solve hard problems, and change the world
- Friendly, supportive, and adventurous environment with a team of engaged colleagues
- Opportunities to connect with and learn from colleagues and partners around the world
- Specifically to those based in the U.S: A comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, 401k matching, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by Kiva.
- Currently, we are not open to working from home employees residing in the following states: AL, AK, DE, HI, IN, KY, MS, MO, NE, NM, ND, OK, RI, SC, SD, VT, WV, WI, and WY
- Specifically to those based in Bogota: A comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, generous PTO, and more.
- Salary range: $60K - $72K; a final offer will be dependent upon a candidate’s location, skills, and experience.
A diverse and inclusive workplace where we learn from each other is an integral part of Kiva’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!
We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.
