Senior Client Services Associate

  • Remote - United States

Remote

Customer Service

Senior

Job description

Work with a nationally ranked CPA and advisory firm that is passionate for what’s next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Aprio Talent Solutions (ATS) hires great people for the best companies throughout the United States. We’re currently searching for a Senior Client Service Associate, ATS Team.

Aprio Talent Solutions specializes in the placement of top performing accounting, financial, technology and engineering candidates both nationally and internationally. We’ve earned a great reputation by helping our clients with the right hires and by providing valuable market insights. Our team of experienced recruiters and business leaders offer a “balanced perspective” combined with an unyielding commitment to our clients and candidates.

Our goal is to help companies build amazing teams. We do that by finding and attracting extremely talented people and connecting them with great companies. We provide contract, contract to hire, permanent and retained searches. Aprio Talent Solutions is searching for a Senior level Client Manager. You have excellent interpersonal skills and the ability to build and maintain strong rapport with candidates and clients.

Position Responsibilities:

  • Manage a diverse client portfolio of $350 - $500k in GM across contract, contract to perm, retained and direct hire business.
  • Sign and deliver to 8 new and/or existing clients annually through internal referral, existing client, and new business development pipelines.
  • Place 15+ new contractors and employees in partnership with the Recruiting team.
  • Mentor and/or lead the sales team aligned to specific segment industries.
  • Refer business quarterly across segment lines to grow Aprio as an entire organization.
  • Act as a subject matter expert in the talent solutions industry and build Aprio brand nationally.

Qualifications:

  • Minimum 5 years of experience in agency search/talent acquisition in a Client Service position.
  • Management of at least 2 enterprise level accounts at a time and expansion of matrixed organization.
  • Previous leadership experience over sales executives and/or recruiters of at least 3 years.
  • Previous experience exceeding $500k in GM from talent solutions sales.
  • Resilience and personality to deal with the demands of a fast moving, changing, entrepreneurial business with levels of creative energy and ambiguity.
  • Strong leadership skills to ensure collaboration and team atmosphere.
  • Must have high standard of ethics, integrity and confidentiality.
  • Experience with ATS systems (Bullhorn a plus), social media / online resources (LinkedIn) and recruiting process workflows.

Why work for Aprio:

Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.

Perks/Benefits we offer for full-time team members:

- Medical, Dental, and Vision Insurance on the first day of employment

- Flexible Spending Account and Dependent Care Account

- 401k with Profit Sharing

- 9+ holidays and discretionary time off structure

- Parental Leave – coverage for both primary and secondary caregivers

- Tuition Assistance Program and CPA support program with cash incentive upon completion

- Discretionary incentive compensation based on firm, group and individual performance

- Incentive compensation related to origination of new client sales

- Top rated wellness program

- Flexible working environment including remote and hybrid options

What’s in it for you:

- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.

- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.

- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.

- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.

- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.

- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.

EQUAL OPPORTUNITY EMPLOYER

Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

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