Senior Customer Assurance Analyst

at Wiz
  • Remote - United Kingdom

Remote

Customer Service

Senior

Job description

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of successand a culture that values world-class talent.

Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

SUMMARY

We’re looking for a Senior Customer Assurance Analyst to join us in spreading the power of Wiz. In this role, you will report to the Head of Governance, Risk, and Compliance and work alongside a team of Wizards that focus on understanding the business needs of our customers, establish GRC best practices, and continue to enhance Security processes.

WHAT YOU’LL DO

  • Maintain up-to-date knowledge of Wiz’s product, roadmap, environment, systems and architecture
  • Complete customer security assessments, questionnaires and sales enablement activities within pre-defined SLAs
  • Triage customer requests for assessments, artifacts, calls, contract reviews, and audits
  • Work to maintain internal and external documentation such as policies, standards, procedures, and runbooks related to Customer Assurance
  • Maintain the Wiz Trust Profile, as well as the other self-service internal-facing and external customer security resources
  • Mature and maintain the sales enablement program by identifying gaps in knowledge and presenting new enablement materials
  • Independently execute sales enablement activities, including customer assurance activity requests, self-attestations, customer audits, etc.
  • Contribute to the automation of processes within the team
  • Build a strong, collaborative partnership with internal stakeholders across the organization
  • Collaborate closely with Compliance to triage newly identified customer evidence or audit requirements
  • Proactively monitor trends in the industry that can guide Wiz’s Customer Assurance Program and position Wiz as a Security leader in the industry

WHAT YOU’LL BRING

  • 5+ experience in one or more of the Governance, Risk, and Compliance domains.
  • Passion for security and keeping Wiz safe.
  • Ability to collaborate with technical and non-technical teams alike to further oversight responsibilities of Security.
  • Baseline knowledge of security and compliance frameworks such as NIST, ISO 27001, SOC2, GDPR, etc.
  • Ability to assist with security compliance assessments to ensure compliance with internal and external requirements (ISO, NIST, CIS, etc.)
  • Experience working in a fast-paced tech environment, both independently, and collaboratively within a team environment.

PREFERRED QUALIFICATIONS:

  • Experience in a customer-facing position
  • Experience working work GTM teams, preferably within SaaS/tech

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

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