Job description
What You’ll Do
We are seeking a strategic and results-driven Senior Director of Sales Operations to lead and scale our global Revenue and GTM operations. This critical leadership role will drive operational excellence, enable high-performing sales teams, and ensure alignment across the organization to accelerate revenue growth. The ideal candidate is a data-savvy, collaborative leader with deep experience in complex sales environments and a passion for building scalable systems and processes.
Key Responsibilities
Leadership & Strategy
- Define and execute a comprehensive Sales Operations strategy aligned with corporate goals and revenue targets.
- Serve as a strategic advisor to executive leadership, providing insights and recommendations to drive sales effectiveness.
- Lead and mentor a high-performing Sales Operations team, fostering a culture of accountability, innovation, and continuous improvement.
- Champion change management initiatives and lead cross-functional projects that drive business transformation.
Sales Process & Systems Optimization
- Design, implement, and continuously improve scalable sales processes, tools, and workflows.
- Ensure data integrity and consistency across CRM and sales tech stack (e.g., Salesforce, CPQ, BI tools).
- Drive automation and efficiency across the sales cycle, from lead generation to deal closure.
- Performance Management & Analytics
- Own and continuously refine the sales forecasting process, ensuring accuracy and alignment with business goals.
- Lead pipeline management and territory planning to optimize coverage and resource allocation.
- Develop and maintain real-time dashboards and reporting frameworks to monitor sales performance, productivity, and conversion metrics.
- Analyze sales data to identify trends, risks, and opportunities; deliver actionable insights to sales leadership and executive stakeholders.
- Establish and track KPIs across the sales funnel, including quota attainment, win rates, sales cycle length, and customer acquisition cost.
- Partner with Finance and RevOps to support board-level reporting, annual planning, and strategic decision-making.
Cross-Functional Collaboration
- Partner with Marketing, Finance, Product, and Customer Success to align GTM strategies and ensure seamless execution.
- Act as a liaison between Sales and other departments to ensure operational alignment and remove friction points.
- Support pricing, packaging, and incentive design in collaboration with Finance and Product teams.
Enablement & Training
- Oversee onboarding and continuous training programs to ensure sales teams are equipped with the knowledge, tools, and resources to succeed.
- Collaborate with external partners and internal stakeholders to develop world-class enablement content and initiatives.
- Drive adoption of best practices and sales methodologies across the organization.
Minimum Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- 10+ years of experience in Sales Operations or Revenue Operations, with 5+ years in a senior leadership role.
- Must be eligible to obtain or maintain U.S. Government clearances.
Preferred Qualifications
- Proven success in scaling sales operations in high-growth, complex B2B environments.
- Deep expertise in CRM systems (e.g., Salesforce), sales analytics, and GTM tech stacks.
- Strong analytical and problem-solving skills; highly proficient in Excel and BI tools.
- Exceptional communication and stakeholder management skills.
- Experience supporting global sales teams and navigating matrixed organizations.
Why Join Us?
- Be a key architect of our revenue engine and GTM strategy.
- Work alongside a passionate, mission-driven team in a high-growth environment.
- Influence strategic decisions at the highest levels of the organization.
- Enjoy a flexible, remote-first work culture with competitive compensation and benefits.
Location: Remote, United States
Classification: Full-time, Exempt (Professional)
Reports to: Chief Revenue Officer
US-based Candidates: we are currently only able to hire residents of the following U.S. states: AZ, CA, CO, DC, FL, GA, HI, IL, IN, KS, MD, MA, MI, MN, MO, MT, NV, NJ, NM, NY, NC, OR, RI, TN, TX, UT, VT, VA, WA, WV, and WI. We are unable to consider candidates residing in other U.S. states at this time.
Internationally-based Candidates: we are currently only able to hire residents of the following locations: United Kingdom. We are unable to consider candidates residing in other countries at this time.
Equity, Diversity & Inclusion are key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who share a passion for creating a safer, more connected world. Diversity not only includes race and gender identity, but also national origin, citizenship, sex, color, veteran status, disability, genetic information, or any other protected characteristic that is part of one’s identity. All of our employees’ points of view are key to our success, and we embrace individuality.
