Job description
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.
At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.
If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!
About the role:
As a Senior Frontend Engineer specializing in GenAI Agents, you’ll leverage your expertise to make a meaningful impact on initiatives that bring the power of Generative AI directly to our users. You will drive quality outcomes for our customers by combining strategic thinking and problem-solving skills to identify challenges, research complex human-agent interaction problems, and lead the solution design and development of key projects that advance our mission and integrate seamlessly with our broader engineering goals.
You will collaborate closely with peers, product, design, and leadership to build outstanding AI-powered products and features that leverage intelligent agents for the Deputy platform. Your work will focus on creating intuitive and engaging interfaces, delivering sophisticated services to millions of users and businesses, from small and medium-sized enterprises to large corporations.
You wake up every morning with the confidence that your work, from designing cutting-edge user experiences for AI agents to integrating with their underlying services, powers and improves the livelihood of millions of users worldwide.
Responsibilities
- Design, implement, and deliver robust frontend software solutions for product features, with a specific focus on integrating and orchestrating interactions with GenAI agents, ensuring high-performance and high-quality systems and applications.
- Write simple, efficient, self-documented, modular, high-quality code that follows best practices, specifically considering the unique challenges of frontend interaction with NLP models and agent outputs.
- Uphold a high bar of engineering standards and coordinate with Infrastructure and Quality, ensuring the reliable display and interaction with AI-generated content and agent states.
- Influence and problem-solve with senior, mid, and junior engineers to deliver high-quality outcomes, particularly in the domain of human-agent interaction design and prompt engineering. This role may not have direct reports, but your leadership and mentorship will drive the squads to successful outcomes.
- Mentor and guide more junior engineers in an impactful and meaningful way, particularly in best practices for designing and developing user interfaces for AI-driven features.
- Actively participate in prompt engineering discussions, contributing a frontend perspective on how prompts can be structured to optimize user experience and agent responsiveness.
- Develop and implement strategies for displaying, interpreting, and managing NLP outputs from GenAI agents to create clear and actionable user experiences.
- Contribute to defining frontend-specific evaluation and testing methodologies for agent interactions, ensuring the user experience is fluid, predictable, and delightful.
Skills and experience
- You are a skillful engineer with high standards and a passion for quality backed by 5+ years of related work experience, with a demonstrated interest or experience in developing user interfaces for AI or data-intensive applications.
- Strategic problem-solver who excels at tackling complex technical challenges and providing innovative solutions that enhance product performance and user experience, especially in designing interactions with intelligent agents.
- Excellent communication and collaboration skills, with the ability to clearly articulate complex technical concepts, including GenAI agent functionalities and UX considerations, to both technical and non-technical stakeholders and contribute to architectural decision-making.
- Experience with mentoring junior and mid-level developers, promoting best practices, and contributing to architectural decisions, particularly regarding frontend patterns for AI integration.
- Thrives under high levels of autonomy, takes initiative and ownership, and can navigate ambiguity. Has demonstrated ability to lead projects, collaborate with cross-functional teams, and drive project progress in a fast-paced environment, with an emphasis on integrating cutting-edge AI technologies.
- Passionate about continuous learning, with a deep commitment to staying ahead of industry trends and experimenting with new tools, frameworks, and development practices, especially in Generative AI, LLMs, and agentic systems.
- Experience with CI/CD pipelines, ensuring seamless integration and deployment workflows that accelerate development cycles and ensure high-quality releases, including for features leveraging AI agent APIs.
- Extensive experience implementing responsive designs into software by developing reusable components with JavaScript, HTML and CSS.
- In-depth knowledge of CSS and JavaScript libraries/frameworks. We use Vue.
- Extensive experience working with various APIs (REST, GraphQL) and a strong understanding of how systems and microservices integrate, with specific practical experience in integrating frontend applications with AI/ML microservices and agent orchestration layers.
- Demonstrated understanding of Natural Language Processing (NLP) concepts and how they translate to user interactions.
- Proven ability to design and implement intuitive Human-Agent Interaction (HAI) patterns and apply user experience (UX) principles specifically for conversational AI or agent-driven interfaces.
- Experience with frontend-centric evaluation and testing strategies for AI features, such as A/B testing agent responses or user feedback loops for AI performance.
Employee Perks
- Ownership in the company via Share Options
- Paternity/Maternity Leave Policies
- Flexible Remote-First Work Policy
- Company wide Development & Coaching
- Hackathons
- Awards - “Your Time to Shine & Celebrate Success”
- Social Events & variety of social clubs (Books, LGBT, Games, Sports)
- Mental Health Support
- Munch & Learns
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
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