Job description
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that’s where you come in:
We are looking for a Principal Learning Consultant to work with large K12 institutions as part of our Strategic Services Consulting team. Principal Learning Consultants help customers to manage change and to deepen and elevate their use of Instructure products to meet pedagogical goals across their organization by offering strategic planning, customized consultation, applicable resource development, pedagogical expertise, and hands-on targeted coaching. With an aim to lead positive change, increase platform adoption, enhance learner engagement, and drive organization-specific initiatives, the team tailors both content and the customer experience to support institutions.
This position will focus specifically on working with project sponsors, institution leaders, instructional designers, instructional consultants, faculty, and other staff to effectively use Instructure products to meet the organization’s instructional goals with an emphasis on curriculum. Providing exceptional customer service to maintain strong relationships will be critical in this role. A successful Principal Learning Consultant will help the customer plan for change, increase and enhance Instructure product use across the organization, incorporate pedagogical best practice, and build capacity within the organization to sustain their use after the consulting period is over.
What you will be doing:
- Collaborate with key stakeholders to create and execute effective and detailed communication, training, and engagement plans.
- Act as an agent of change within the organization to support the implementation of the institution vision and goals for Instructure products.
- Use data effectively and follow an inquiry process to share your analysis of challenges, apply targeted strategies, and elevate the teaching and learning within Instructure products.
- Mentor and motivate institution leaders, faculty, designers, and staff on all things Canvas, and inspire educators to achieve unparalleled awesomeness with these products.
- Listen to the needs of the institution and help to meet those needs with Instructure products, including building adoption resources, model courses, and other key deliverables.
- Plan, schedule, and conduct consulting sessions using appropriate tools and organizational skills. Help leaders make connections between product usage and instructional best practices for learners.
- Follow-up after consulting sessions to monitor progress and promote success.
- Collaborate with team members, Instructure employees, and customers to enhance Canvas use across the organization.
- Prepare, curate, and deliver amazing help documents, incredible course materials, and superstar presentations that are specific to the organization.
- Demonstrate a willingness to tackle any task that supports the customer’s rollout of Canvas, while also following internal procedures, Instructure security and privacy protocols, and institution policies.
- Travel to support the rollout of Instructure products as needed and appropriate.
- Identify areas where additional support, training, or consulting are needed.
What you will need to know/have:
- At least three years of Canvas admin experience is required, more preferred, including making awesome and engaging Canvas courses that are responsive to and inclusive of teaching and learning needs in a digital learning environment.
- At least one year of experience with other Instructure tools.
- At least one year in an educational leadership position overseeing a team who supports the use of a learning management system for pedagogical purposes, more preferred.
- Experience leading change, building strong relationships, and rolling out a technology platform to a large organization.
- At least one year of experience building effective professional development for educators.
- At least three years of teaching experience, including experience with a digital learning environment.
- Current knowledge of technology adoption strategies, professional development protocols, and educational technology best practices.
- Impeccable executive leadership presence and top notch verbal and written communication and interpersonal skills.
- Creative thinking, strong problem solving skills, and attention to detail. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to effectively prioritize and execute tasks in a high-pressure environment and be comfortable with ambiguity.
- Experience with delivering awe-inspiring presentations in an educational environment and the ability to keep consulting sessions fresh, fun, effective, and relevant.
- Ability to react to project adjustments and alterations promptly and efficiently.
- Willingness to tackle any task that supports the customer’s rollout of Instructure products.
- Bachelor’s Degree in Instructional Technology, or equivalent. Master’s Degree in Educational Leadership or Instructional Technology a plus.
- Willingness to travel to client sites may be required. Future assignments may require additional travel and extended onsite engagements in other locations.
Get in on all the awesome:
- We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here’s a general idea of what you can expect:
- Competitive compensation and participation in Instructure’s equity program
- Flexible schedules and a remote-friendly culture, with hybrid or onsite work based on business needs
- Generous paid time off, including global holidays and our annual “Dim the Lights” company-wide shutdown from December 23 to January 2
- Comprehensive wellness programs and mental health support
- Annual learning and development stipends to support your growth
- Your choice of Mac or PC, plus the tools you need to do your best work
- A culture rooted in inclusivity, support, and meaningful connection
We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be — and when we openly welcome those ideas, our environment is better and our business is stronger.All Instructure employees are required to successfully pass a background check upon being hired.
