Senior Manager Enterprise Risk & Governance

Job description

Change the way the world travels

Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12k cities. Our headquarters in Berlin is supported by 16 other local offices across the globe.

Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out our careers site to learn more.

Team mission

Our Governance, Risk, and Compliance (GRC) team empowers GetYourGuide to scale sustainably by embedding strong governance frameworks, proactive risk management, and a culture of compliance. We are dedicated to identifying and mitigating key risks, ensuring adherence to regulatory requirements, and safeguarding the integrity of our processes, enabling trust, transparency, and resilience across all aspects of the business.

Your mission:

  • Enterprise Risk Management

    • Develop, implement, and maintain an enterprise-wide Risk Management Framework to ensure risks are identified, assessed, mitigated, and monitored effectively.
    • Design and oversee risk assessment processes, including risk registers and dashboards, to provide actionable insights to leadership.
    • Collaborate with business units to embed risk awareness into decision-making processes and foster a strong, enterprise-wide risk-aware culture.
    • Deliver regular and ad-hoc risk and governance reports to senior leadership, highlighting key risks, trends, and mitigation strategies.
    • Facilitate risk and governance training programs to enhance awareness and build organizational capability.
    • Establish and manage a robust third-party risk management process, ensuring vendors and partners align with the organization’s risk, compliance, and internal control standards.

Cross-Functional Collaboration

  • Act as a trusted advisor to business leaders, providing guidance on risk management, governance, and internal controls during strategic planning and operational execution.
  • Collaborate with internal audit and external auditors to ensure alignment between risk management, governance practices, and audit results.

Continuous Improvement

  • Stay updated on emerging risks, governance trends, and regulatory developments, ensuring that GetYourGuide’s practices remain effective and forward-looking.
  • Leverage technology and tools (e.g. ChatGPT) to automate and enhance risk management and internal control processes.

Business Continuity Management

  • Develop, implement, and maintain a Business Continuity Management (BCM) framework to ensure the organization can effectively respond to and recover from disruptions.
  • Identify critical business functions, assess potential operational risks, and establish contingency plans to minimize downtime and safeguard business operations.

Your toolkit:

  • Bachelor’s or Master’s degree in Risk Management, IT, Finance, Business Management, or a related field.
  • Professional certification such as CRISC, CISA, CIA, or equivalent preferred.
  • Proven hands-on experience in leading, designing and implementing enterprise risk management and internal control system initiatives within a multinational organization.
  • Strong understanding of risk management methodologies, internal control frameworks (e.g. COSO), and regulatory requirements such as SOX. Experience in the payment services industry is a strong plus, including familiarity with payment-related risks and compliance requirements.
  • Practical experience in developing and maintaining risk registers, heat maps, and dashboards to monitor and report risks to leadership.
  • Demonstrated ability to develop and implement risk and governance strategies, including enterprise-wide frameworks and risk reporting.
  • Excellent leadership, communication, and stakeholder engagement skills, with the ability to influence across all levels of the organization.
  • Strong analytical, strategic thinking, and problem-solving abilities, with experience using tools like dashboards or risk heat maps.
  • Excellent communication and interpersonal skills, with fluency in English; proficiency in German is a plus.
  • Experience with GRC platforms (e.g. Workiva) and AI-driven tools to automate and enhance risk management, internal controls, and compliance processes is a strong advantage

We want your journey with us to be extraordinary

Here’s how you can expect us to commit to you and your growth.

  • Annual personal growth budget and mentorship programs for continuous learning and development
  • Work from anywhere in the world for 40 days per year
  • Flexible working arrangements to support work-life balance
  • Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
  • Monthly transportation and fitness budget
  • Discounts for you, your friends, and family on GetYourGuide activities
  • Language reimbursement program
  • Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.

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