Senior Manager, Sales Engineering

Job description

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health:

The Sales Engineering team partners with Sales to deliver expert solution approaches and technical support for Komodo’s data products, software, and services for our Life Sciences customers. The team ensures clients understand how Komodo’s solutions solve their most pressing challenges and maximize their commercial success. Sales Engineers act as trusted advisors, bring solutions to life through articulate, compelling product role-based demonstrations. This role also bridges technical knowledge with business strategy to close deals and drive revenue growth.

We’re seeking a dynamic Senior Manager, Sales Engineering to lead and scale a team of talented Sales Engineers. This is a hands-on leadership role, perfect for someone who’s passionate about coaching, enablement, and building a high-performing presales function. Your top priority? Ensuring Sales Engineers are ramped quickly and consistently deliver compelling, role-specific solution demonstrations, and technical conversations, steeped in business value.

You’ll also partner with Sales Leadership and other cross-functional disciplines, which is essential for driving revenue through strategic management of opportunities.  This role is critical to helping our Sales Engineers differentiate our solution to our pharmaceutical clients and understand the value of Komodo’s healthcare data and analytics platform in improving commercial strategies and patient outcomes. You will be instrumental in guiding pharmaceutical clients through complex data integration strategies, demonstrating Komodo’s differentiated claims data assets, and ensuring solutions are customized to align with client goals.

Looking back on your first 12 months at Komodo Health, you will have accomplished…

• Successfully ramped new Sales Engineers to be demo-ready within 8 weeks, consistently meeting internal quality benchmarks.
• Built and maintained a repeatable, scalable onboarding and enablement program aligned to buyer roles and solution delivery.
• Driven measurable improvement in demo quality, confidence, and effectiveness—validated by peer reviews and AE feedback.
• Maintained an up-to-date, reliable demo environments and asset library that reduces friction and delays in the sales cycle.
• Embedded best practices across the team around discovery, storytelling, customization, and objection handling.
• Achieved or exceeded team targets related to pipeline support, win rates, and deal velocity.
• Established a strong coaching culture with regular 1:1s, feedback loops, and development plans tailored to individual SE growth.
• Maintained high team engagement and retention, with clear career progression paths in place.
• Acted as a key cross-functional partner to Sales, Product, and Marketing—helping shape GTM messaging, roadmap influence, and field alignment.
• Implemented metrics-driven reporting on SE utilization, enablement impact, and demo effectiveness.
• Streamlined demo operations and infrastructure to improve accessibility, consistency, and scale.
• Develop deep expertise in Komodo’s analytics platform and how our solution solve customer pain points

You will accomplish these outcomes through the following responsibilities…

• Manage and support the Sales Engineering team, ensuring high performance, engagement, and development across individuals.
• Own the onboarding and enablement process for new SEs, ensuring timely ramp-up and ongoing learning opportunities.
• Oversee the maintenance and evolution of the demo environment, ensuring technical accuracy, usability, and alignment with evolving product capabilities.
• Conduct regular demo reviews and provide coaching on presentation quality, technical depth, storytelling, and objection handling.
• Collaborate closely with AEs on strategic deals, helping shape custom demos that address specific buyer pain points.
• Partner with Product, Marketing, and Sales Enablement to translate product updates and GTM strategy into SE tools and messaging.
• Track and report on key performance metrics such as demo activity, win rate influence, enablement impact, and SE utilization.
• Facilitate regular team meetings, 1:1s, and career development conversations; set clear goals and coach toward growth milestones.
• Represent the SE team in cross-functional planning discussions, acting as the voice of the field to inform roadmap and process improvements.
• Continuously identify opportunities to optimize demo operations, streamline content management, and reduce friction across the presales motion.
• Build and maintain deep expertise in Komodo’s healthcare data assets (e.g., Mx/Rx claims, Labs, EHR) and analytics platform.
• Stay informed on key technical areas such as identity resolution and privacy-preserving technologies to guide and support the team.

What you bring to Komodo Health (required):

• 5+ years of building and leading a Sales Engineering team.
• 7+ years of experience in sales/solutions engineering with proven success in partnering with Sales to support discovery, qualification, and solution design.
• Deep understanding of healthcare claims data (e.g., ⁸³⁷⁄₈₃₅ data, NDC codes, etc.) and life sciences commercial and medical strategies.
• Strong technical skills, including experience analyzing large datasets, APIs, data integration, and cloud-based architectures (e.g., AWS, Azure).
• Ability to translate complex technical concepts into clear, business-relevant insights for pharmaceutical clients.
• Excellent communication and presentation skills, with the ability to connect with both technical and non-technical stakeholders.
• Experience navigating regulated environments (e.g., HIPAA, GDPR) and understanding compliance implications for pharmaceutical clients.

Additional skills and experience we’d prioritize (nice to have)…

• Technical certifications in AWS, Azure, or data platforms.
• Expert knowledge of identity resolution and privacy-preserving linking technologies is a strong plus
• Experience with CRM platforms like Salesforce to manage client interactions.
• Familiarity with data visualization tools (e.g., Tableau, Looker) to create impactful presentations for pharmaceutical clients.

#LI-Remote

The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The starting annual base pay for this role is listed below. This position is also eligible for commissions in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.

San Francisco Bay Area and New York City:

$177,000—$239,000 USD

All Other US Locations:

$154,000—$208,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.