Job description
Join Our Mission: Help the Helpers with Jane
Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote - giving you the freedom to work from any corner of Canada.
Learn More About Us
We’re founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.
There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It’s not just about what you’ve done before or how quickly you work; it’s about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.
No doubt, Jane’s a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That’s normal here. And yes, we have a Slack channel for parents, but we’ve also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We’re on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals’ lives easier every single day.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews
But we’ll also keep it real — as much as we love our work, the mountain we’re climbing is always getting taller. We’re a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you’re the kind of person who gets a kick out of being resourceful and loves solving problems, you’ll fit right in.
We believe in collaboration, humility, and keeping a growth mindset. We’re looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
In short, if you’re excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
Your Role in Our Journey
We’re looking for a Senior People Partner to support our Product, Design, and Marketing teams at Jane in building engaged, collaborative, and high-performing teams. These groups are the creative and strategic engines of Jane - collectively over 110 people strong and growing -working across Canada and the US to bring the Jane experience to life in bold and meaningful ways.
This isn’t a behind-the-scenes support role. It’s a high-touch, high-trust partnership that sits at the intersection of strategy and people. You’ll work closely with senior leaders, including our CMO, VP of Product, and VP of Design, while also being deeply embedded in their teams, supporting individuals as a coach, sounding board, and advocate.
If you thrive on being close to the work and the people doing it and you’re energized by the idea of helping creative, strategic teams flourish - this could be the role for you.
The Impact You Could Have
- Act as a strategic and hands-on partner to team members at every level—whether supporting a VP working through an organizational shift or collaborating with a team member on career growth. You’ll be closely embedded in the day-to-day of Product, Design, and Marketing, building trust and ensuring emerging needs are heard and acted on early.
- Help guide smart, people-centered growth by working with leadership to shape hiring plans, succession strategies, and org design that flex with the needs of each function. You’ll provide thoughtful support as these teams navigate growth, structure changes, and evolving ways of working. A very important part of your role is helping leaders continuously raise the bar and ensure they have the right team to drive our growth strategy.
- Lead through change—whether it’s a shift in strategy, process, or structure, you’ll be a steady guide helping individuals and teams identify change requirements and ensure they have the right tools, support to adapt with resilience and clarity.
- Support growth and development programs by contributing to the design and maintenance of clear, functional career frameworks, helping team members understand how they can grow and what success looks like in their roles.
- Offer trusted guidance in complex moments—from team dynamics and interpersonal challenges to difficult feedback conversations, you’ll be a calm, credible resource that people seek out for clarity and care.
- Champion culture and belonging across Product, Design, and Marketing by working with hiring partners and leaders to foster environments where diverse voices feel safe, seen, and supported.
- Contribute to broader People initiatives—collaborating across the People team to enhance experiences like onboarding, performance, development, and employee engagement in ways that reflect Jane’s values.
The Experience We Feel We Need
- 5+ years of People (HR) experience, with at least 5 years as a People Partner or HR Business Partner (bonus points if it’s in the SaaS space!)
- You love solving people challenges with creative, tailored solutions instead of relying on rigid policies.
- You’re a highly skilled trust builder who can navigate relationships at all levels—from executives to brand-new hires—with confidence, humility, and authenticity.
- You understand the business—not just HR best practices. You’re hungry to build context, dive deep into how each business group works, and align People strategies with business goals.
- You like a bit of ambiguity and can find solutions amongst the ‘grey’.
- You’re a strong communicator and facilitator, skilled at adapting your message to different audiences and leading challenging conversations with a balance of empathy and directness.
- You have a keen eye for patterns and trends and can take what you learn on the ground to drive larger, team-wide impact.
- You’re comfortable working in fast-moving, evolving environments where change is the norm.
- You are not afraid to ask for help or leverage resources available to you in order to better serve your customers.
Compensation & Benefits
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $105,700 to $165,100. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $125,500. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here!
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.
