Senior Product Analyst

Job description

WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we’re an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 250+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE’RE LOOKING FOR 🌟

We’re looking for a sharp, curious, and impact-driven Product Analyst to help us build products our customers love. This role is open to different levels of seniority – from strong mid-level analysts to seasoned leads. You’ll join the Product Analytics team at Manychat, working closely with Product, Design, and Engineering to bring data into every decision we make.

This role is perfect for someone who loves turning data into quick action: zooming in to uncover the signal in the noise, and zooming out to see the big picture. You’ll be working closely with our product teams, shaping how we measure success, identify opportunities, and validate what works.

If you thrive at the intersection of product thinking and data, excited about working in a fast-scaling SaaS product, and want to have a positive impact on the daily lives of more than one million creators, influencers, and brands, we’d love to meet you.

WHAT YOUʼLL DO 🚀

• Drive insights that matter: Translate complex data into compelling stories that guide product decisions and strategy.
• Shape success metrics: Partner with PMs to define KPIs, metric trees, and measurable goals that connect product impact to business outcomes.
• Guide experimentation: Design, run, and evaluate A/B tests and causal analyses to measure the impact of new features and user flows.
• Influence the roadmap: Surface insights that size opportunities, highlight trade-offs, and sharpen prioritization.
• Build trusted data: Collaborate with engineers and data teams to ensure reliable, scalable data models and tracking.
• Make data accessible: Create dashboards, enable self-service, and drive data literacy across product teams.

TO BE SUCCESSFUL IN THIS ROLE 💥

• Experience: 4+ years in product analytics or similar area, ideally in SaaS or consumer-facing products.
• Experimentation expertise: Proven experience designing and evaluating A/B tests and other experimental methods.
• Technical skills: Strong SQL and BI tools (e.g. Tableau). Proficiency with Python/R for advanced analysis is a plus.
• Product mindset: Ability to translate data into hypotheses, opportunities, and product decisions.
• Stats comfort: Solid grasp of statistics, causal inference, and how to separate signal from noise.
• Communication: Clear and compelling storytelling – you can influence PMs, engineers, and leaders alike.
• Ways of working: Proactive, detail-oriented, and able to drive initiatives independently.

WHAT WE OFFER 🤗

Here’s how we care about your growth, well-being, and comfort:

• Annual professional development reimbursement.
• Generous time-off policy to balance your work and life.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid format to split your time between the comforts of home and collaborative WeWork spaces.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.