Job description
About Borrowell:
At Borrowell, we’re on a mission to help Canadians feel confident about their money. We empower individuals to take control of their financial futures by providing the tools and insights needed to understand, build, and use their credit effectively.
1 in 10 Canadians use Borrowell for comprehensive credit monitoring and personalized insights. Our innovative services, including Credit Builder and rent reporting, help consumers build credit so they can unlock access to a wider range of financial products at more competitive rates. Additionally, we offer personalized financial product recommendations from Canada’s most trusted providers based on each member’s credit profile and financial goals.
Our team is diverse, inclusive, and driven by a shared passion for making a meaningful difference in the lives of Canadians. We pride ourselves on fostering a culture of collaboration, humility, and innovation. If you’re looking to join a company that’s transforming the financial landscape and empowering Canadians to achieve their financial aspirations, we invite you to explore career opportunities at Borrowell. Together, we can help Canadians feel confident about money.
About the role:
As a product-centric company, Borrowell is looking for a results-oriented Sr. Product Manager to create user value and deliver business outcomes. Youʼll own product discovery and delivery, working collaboratively with a dedicated, cross-functional team of design, engineering and data colleagues to build innovative financial products for our 3 million plus member base. In order to be successful, youʼll build strong working relationships across the company, driving the creation of new features informed by user research, industry trends, and data analysis. If youʼre excited about being empowered and accountable for delivering business results and want to be part of building one of Canadaʼs fastest-growing fintech companies, this is the role for you.
Responsibilities:
- Define a product roadmap aligned with business objectives, ensuring projects are prioritized to deliver the highest impact for our members and our business.
- Conduct market research and utilize data to identify member needs and product opportunities to create new digital experiences to help our members understand and improve their financial health
- Identify, test and prioritize new opportunities and test hypotheses through rapid experimentations against KPI projections
- Work collaboratively with a cross-functional delivery team of Engineering, Design & Data to align, develop and execute the product roadmap
- Monitor key metrics, and identify problems and opportunities to be addressed
Experience:
- 3+ years of consumer-facing product management experience at a high growth B2C technology company
- Strong quantitative analytics skills. Comfortable with using analytics and BI tools to interpret data and trends, diagnose problems, and recommend action plans
- Experience leading a cross functional pod with Engineering, Design and Data team members to drive the development of digital experiences that effectively accomplish business goals
- Ability to lead product discovery and solutioning to build alignment across the organization for 0 to 1 projects
Nice to Have:
- Experience in machine learning/information retrieval/ recommendation systems
Important Qualities:
Strong communication and interpersonal skills
Understanding of product strategy development and roadmapping tools
Thrive in rapidly changing environments, with a strong willingness and ability to eliminate ambiguity and execute
A strong sense of empathy with the customer and an ability to use data to inform product decisions
The Opportunity - join and have a major impact at a growing company that is helping make financial stability possible for everybody
Comprehensive Health Benefits - medical, dental, vision, and paramedical health benefits for you and your family, with extra yearly coverage for psychotherapists and massage therapists
Additional Health Benefits- virtual benefit offering that allows you to connect 24⁄7 with nurses, doctors and mental health professionals
Maternity & Parental Leave Top-up- available to new parents
Wellness Benefit - $600 annually to spend on whatever brings you joy
WFH Reimbursement - we ship you gear like a laptop, mouse, keyboard, and you can reimburse additional items to make your workplace better for you
Employee Development Benefit - annual reimbursements on payments to help your learning
Givewell Benefit- 1 paid volunteer day a year to give back to the community
Flexibility - flexible working hours and a flexible vacation policy
We are remote-first across Canada with an office in Toronto. This role will require you to attend in-person meetings and team-building events.
At Borrowell, one of our core values and firm beliefs is that diversity makes us better. If you’re unsure about your qualifications for this position, we’d still encourage you to apply. We’re looking for candidates who have experience, but know that not everyone’s had a chance to demonstrate what they can do. What’s most important is that you have a growth mindset and care about helping people with their finances - an area in their lives that causes a lot of stress.
Please note that due to the sensitive nature of the work we do, clearing a credit and criminal record check is a condition of employment.
Borrowell encourages applications from candidates with differing abilities. Please let us know if you require accommodation at any stage in the selection process.
