Senior Product Manager, Communications

  • Remote - Spain

Remote

Product

Senior

Job description

Company Description

Welcome to the good side of tech đź‘‹

You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 50 million patients trust us every month. Almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup mindset we started with over 12 years ago.

At Docplanner Tech we are a diverse group of almost 400 people working in Engineering, Data, and Product. We are responsible for building a global product to serve local needs. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement. We could tell you more, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video.

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs. We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all. We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all, we’re 100% remote-friendly with offices in multiple cities across Europe.

Job Description

In the Efficiency product area, our mission is to revolutionize the patient management and medical record keeping for doctors and clinics. With over 300,000 medical professionals relying on our solutions, we’re dedicated to minimizing manual tasks and empowering them to dedicate their time to what truly matters: patient care.

We lead impactful initiatives like an AI voice bot that handles phone calls for doctors, and smart appointment confirmations to help doctors prevent no-shows. Currently deployed to a test group of doctors, we’re eager to scale, refine, and expand our AI solutions to clinics. These initiatives form part of the Communications group of teams, which also includes chat between patients and doctors, patient request management, and marketing tools to help doctors build a better digital relationship with their patients.

You will be responsible for:

  • Define the vision, strategy, and key results for your team to grow the value we provide to doctors, and in-turn the revenue we generate from them.

  • Experiment to refine your solutions and go-to-market strategies.

  • Work directly with local teams in customer success, sales and marketing to identify the right problems to solve, and build a shared understanding of the opportunity space.

  • Influence business leaders using data and other evidence, to align the company around your product strategy and evangelise the vision to all the teams.

  • Collaborate closely with engineering, design, research, and analysts to build amazing solutions that doctors and patients love to use.

Qualifications

What will set you up for success in this role? We’re looking for someone with a blend of experience, skills, and a proactive mindset. Here’s what we have in mind:

  • Proven product management experience: 5+ years in product management (B2B2C or B2B), demonstrating a strong track record of launching and growing successful products.

  • Entrepreneurial spirit: you have launched a new product from scratch (startup experience or driving new initiatives within a larger organization). We highly value an entrepreneurial mindset and the ability to take ownership.

  • Prototyping skills: experience quickly validating and prototyping ideas, especially using AI, no-code or unconventional techniques.

  • Technical understanding: relevant technical knowledge that enables you to participate confidently in technical discussions with developers.

  • Data-driven mindset: analytical skills to synthesize product usage data, break down broad ideas and derive actionable insights.

  • Communication and energy: a high level of enthusiasm, a strong sense of ownership, and outstanding communication abilities.

  • Adaptability and autonomy: ability to thrive in a fast-paced environment with ambiguity and freedom. “Hands-on” approach with the flexibility to switch between strategic thinking and operational tasks.

Bonus points if you have:

  • Software engineering background

  • Experience taking a product from idea to profit on your own.

  • Experience in the healthcare industry.

  • Experience in a Saas product

Additional Information

Let’s talk money

  • A salary adequate to your experience and skills.

  • Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;

  • Share options plan after 6 months of working with us.

True flexibility and work-life balance

  • Remote or hybrid work model with our hub in Barcelona;

  • Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);

  • Summer intensive schedule during July and August (work 7 hours, finish earlier);

  • 23 paid holidays, with exchangeable local bank holidays;

  • Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

  • Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental);

  • Access to hundreds of gyms for a fee in partnership for you and your family with Wellhub;

  • Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

Keep growing with us

  • Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference.  If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski,  CEO

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