Job description
Who Are We?
Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The “API-First World” graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
Postman is looking for a Sr. Solutions Architect to join our Publisher Success team within the Postman API Network. The Postman API Network is the world’s largest repository of APIs, serving developers from companies like AWS, Salesforce, Stripe, Zoom, Discord, and many more. Our goal is to empower publishers to launch, distribute, and grow their APIs on the network while providing developers with the best-in-class experience for discovering and working with APIs.
As a Sr.Solutions Architect you’ll collaborate closely with publishers to implement technical solutions, create powerful developer experiences, and accelerate API adoption on the network. Working cross-functionally with internal teams and key partners, you will help optimize publisher workflows, design API integrations, and provide strategic technical guidance.
This remote role is based in the US, with 20-30% travel to customers and team meetings. Join us as we shape the future of API publishing!
What You’ll Do
- Serve as the technical point of contact for key publishers on the Postman API Network, providing hands-on support and guidance to help them succeed.
- Lead technical onboardings and architectural reviews to ensure that publishers’ API integrations and public workspaces are optimized for performance, scalability, and developer experience.
- Scale onboarding and enablement efforts for new and existing publishers by creating detailed technical guides, tutorials, and example collections that demonstrate best practices and advanced features.
- Collaborate with Product, DevRel, and Success teams to provide proactive technical solutions, integrate new platform features, and improve publishers’ workflows.
- Partner with publishers to co-design and implement API use cases, automation solutions, and demo experiences that drive growth and engagement.
- Advocate for publishers by capturing technical requirements and collaborating with internal teams to shape product roadmaps and build impactful features.
- Track and analyze key metrics, using data-driven insights to identify and address technical challenges, improve API performance, and enhance the overall publisher experience.
- Evangelize the Network’s technical offerings, showcasing the power of new features like Flows and automation tooling during Quarterly Workspace Reviews and Publisher Connect Meetups.
About You
- Have 5+ years of experience in partner engineering as a Solutions Architecture, or Technical Account Management role in a B2B SaaS or API-focused company.
- Possess strong technical expertise in API design, integrations, and best practices, with a solid understanding of RESTful and async APIs, SDKs, and webhooks.
- Demonstrate exceptional problem-solving skills and a knack for identifying the root causes of technical issues and crafting scalable solutions.
- Have a track record of collaborating cross-functionally to drive customer success and shape product features based on customer feedback.
- Excel at communication, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Are proactive, resourceful, and passionate about creating outstanding developer experiences.
- Are eager to work in a fast-paced environment, helping to scale a rapidly growing platform and establish a world-class technical support framework.
The reasonably estimated base salary for this role ranges from $150,000.00 to $200,000.00, plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience.
What Else?
In addition to Postman’s pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
