Job description
Job Summary:
We are seeking an experienced SharePoint Knowledge Base Developer to design and build a modern, searchable SharePoint Online knowledge base. The goal is to centralize and organize a variety of content types including legal agreements, contracts, engineering/building diagrams, and project documentation. The ideal candidate will have hands-on experience with SharePoint site customization, metadata design, Microsoft 365 integration, and an understanding of AI-powered tools like Microsoft Copilot.
Key Responsibilities:
Design and implement a SharePoint Online knowledge base structure using best practices in document management and taxonomy.
Organize large volumes of structured and unstructured content including legal, contractual, and technical documentation.
Create a user-friendly interface with intuitive navigation and search capabilities.
Enable and optimize Microsoft 365 Copilot features for advanced document search and contextual insights.
Set up permissions, version control, and document lifecycle policies in accordance with organizational needs.
Develop or assist with “Lessons Learned” content areas to capture institutional knowledge.
Collaborate with internal teams to ensure content is properly categorized and maintained.
(Optional) Work with or oversee a technical writer to assist with content formatting and documentation consistency.
Required Qualifications:
Proven experience developing custom SharePoint Online solutions.
Expertise in SharePoint content types, metadata, taxonomy, and search configuration.
Experience with Microsoft 365 tools and services, especially Copilot integration.
Strong understanding of document management best practices and security.
Ability to translate user requirements into scalable site architecture.
Excellent communication and collaboration skills.
(Preferred) Familiarity with legal, engineering, or enterprise document types.
Preferred Skills:
Power Automate / PowerShell scripting for automation.
Experience with governance and compliance policies in Microsoft 365.
UX/UI design principles for SharePoint site presentation.
Basic understanding of technical writing or willingness to collaborate with tech writers.
