Job description
We’re looking for an SMB Sales Rep who is a dynamic, results oriented individual and will be focused on driving the growth of Purple’s SMB customer base. This individual will expertly manage sales leads through the entire sales cycle, from initial engagement to securing new sign-ups, ensuring a seamless and successful onboarding experience for every new SMB customer.
Purpose
The core purpose of this role is to rapidly expand Purple’s SMB customer base by converting businesses into active Purple accounts. This involves dealing with inbound inquiries, proactively reaching out to prospects to drive lead generation, and guiding prospects through a comprehensive onboarding journey that ensures successful platform adoption whilst ensuring a great experience.
This role is pivotal in maximizing new customer acquisition and laying the foundation for long-term customer success.
Key Responsibilities
Efficiently qualify, manage & nurture leads, guiding them through the sales cycle
Conduct compelling presentations & demonstrations of Purple and our offering
Lead the end-to-end onboarding journey for Purple prospects who begin their journey online, providing comprehensive guidance and support to ensure successful platform setup and initial utilization.
Negotiate & finalize sign-up agreements with new businesses, ensuring a smooth transition
Run sequences for opportunities through our traditional channels to drive further opportunities.
Maintain meticulous and up-to-date records of all lead interactions, sales activities, onboarding progress, and customer communications within the CRM system.
Provide regular, accurate reports on lead conversion rates, onboarding completion, upsell/renewal performance, and key customer insights.
Our values
- Make it happen - We own things and get them done whatever it takes.
- Playful and positive - Life’s too short to take things too seriously, we like to have fun while we’re working and we love positivity - and yes the glass is half full.
- In it together - We all have our day jobs to do, our OKRs to hit and projects to complete but we’re always available to help for the greater good of the business.
- No bullsh*t, no politics - Seriously! We want to enjoy coming to work and that stuff doesn’t make it pleasant.
- Know your stuff, keep learning - We value people who have knowledge and have a thirst for more of it, lots more of it.
- No drama - Things don’t always go right as much as we try, having a hissy fit over it won’t help the situation and you won’t find that here.
- Raise the bar - we want to win, so we aim high, take calculated risks, and push the boundaries of what’s possible.
Bring your best self to work
At Purple, we are committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that each individual brings, and we believe that diversity enriches our team and drives innovation. We encourage applications from candidates of all backgrounds, regardless of race, gender, sexual orientation, religion, disability, or any other characteristic. We understand that everyone’s journey is different, and we are open to conversations about flexible working arrangements that can accommodate your needs. We embrace a culture of learning and growth, where you don’t need to tick every box on the job description to apply. If you’re excited about the opportunity to contribute to our mission, we encourage you to submit your application. Join us in shaping a workplace that celebrates diversity and empowers all voices.
Benefits
- Salary £28,000 – £32,000
- Remote first business - work from home (with regular opportunities to get together face to face)
- Flexible working & a great company culture - bring your best self to work
- Emphasis on learning and development - progress your career
- 25 days holiday (plus bank holidays) with 1 more day each year - and the option to buy extra days
- 4 volunteering days each year - give something back to the community
- Life insurance at 2 x salary
- Employee Assistance Programme, 24⁄7 helpline
- Private Healthcare & Long Term Incentive Plan after 12 months’ service
