Solutions Engineer

Job description

⭐ About the team: We are looking for a Solutions Engineer to join our team in the US!

The Solutions Engineer will play a pivotal role in helping prospects understand the value of DataDome for their business. This position is not just about technical expertise, it’s about becoming a trusted partner to clients, guiding them from introductory and demo discussions, through to production implementation. As a Solutions Engineer, you will collaborate closely with Account Managers and clients to solve complex challenges, understand pain points and establish success criteria in order to deliver tailored solutions that drive real-world impact.

The Solutions Engineer role is an opportunity to sit alongside clients as a strategic partner, contributing energy, ideas, and expertise to solve the hardest problems in our industry. Every day will bring new challenges and opportunities to expand your technical expertise, advocate for clients, and make a lasting impact.

👉  You will be more specifically in charge of…

• Understand complex customer business problems and advise them on how to deploy the DataDome solution
• Visualize customer internal systems and information topology
• Lead technical discussion with prospects in defining challenges and identifying client success criteria
• Prepare and deliver high impact presentations and demos that tell DataDome’s differentiated story
• Guide customers through the evaluation process ensuring that DataDome’s solution meets key business objectives and technical requirements
• Configure prospect’s instance to enhance bot detection
• Work cross-functionally between different sales, engineering, product and marketing teams to promote the adoption of the DataDome solution and share customer feedback
• Collaborate with the Sales team to assess, qualify and track customer opportunities in SalesForce, and contribute to the design of effective technical solutions

👤 It would be great if you have:

• Bachelor’s Degree in Computer Science/Engineering or equivalent experience
• At least 3 years pre-sales experience within a mid-market to enterprise level SaaS ecosystem. Cybersecurity experience is not necessary, but appreciated.
• A consultative approach with solving the customer’s business challenges and have a track record of successfully overcoming technical and security objections and highlighting product value as a whole
• Experience in translating technical concepts into language for varied audiences
• Good understanding of web-based solutions, website development and structured data
• Highly analytical mindset, that can manage client relationships as part of a market leading, AI driven organization.
• Customer oriented with excellent written and verbal communication skills, as well project management experience

Bonus

• You are interested in deep diving into data and you are familiar with Kibana/Elasticsearch
• You have experience with Apache, Nginx, Varnish, IIS, lambda@edge
• You have a experience in cloud architecture and/or Web infrastructure (XFF, Cookies, CORS, keep-alive, SPA, etc ..).

What’s in it for you?

• Flex Life: Remote, hybrid, & in-office options, including working from our NY office, located in Soho + $500 stipend to help you set up your ideal workspace.
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Growth is part of our DNA, therefore we invest in your personal learning and development.
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including an annual offsite, winter party, lunch & learns, & much more.
• Parent Care: Gifts & care packages to celebrate growing families.
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays ****+ 12 national holidays.
• 401 K eligibility + matching.

What are the next steps?

• If your application is selected, our Talent Acquisition Manager will contact you for a first chat
• You will then meet with our Solutions Engineering Manager
• You will then meet with our VP of Solutions Services
• You will complete a mock Demo with a member of our sales team, Solutions Engineering manager and VP of Solutions Services
• The final step will be a 1 on 1 meeting with our CEO
• Welcome to DataDome!

🦄 About DataDome:

DataDome protects businesses from cyberfraud and bots in real time, securing websites, mobile apps, ads, and APIs. Named a Leader in The Forrester Wave™ Bot Management 2024, DataDome is trusted by leading brands like Foot Locker, Tripadvisor, and SoundCloud. Its AI-powered Cyberfraud Protection Platform processes 5 trillion signals daily—without compromising performance. Backed by DataDome Advanced Threat Research, the platform stays ahead of emerging threats and autonomously stops over 350 billion attacks annually. With 50+ integrations, 30+ global PoPs, and ²⁴⁄₇ SOC coverage, DataDome has record-fast time to value. Recognized as a G2 Leader and one of G2’s Best Security Products of 2024, DataDome delivers protection that o utperforms.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.