Summary
The job description is for a Payroll & Billing Coordinator at Tutor Me Education, reporting to the Director of Payroll & Billing. The role involves various tasks related to payroll, billing, sales operations, general support, human resources, and technology. The position requires a university graduate with 2-4 years of experience, English fluency (Spanish is a bonus), computer proficiency, and the ability to work beyond normal scheduled hours if necessary. The role is fully remote and offers PTO.
Requirements
- University graduate
- English fluency required – any knowledge of Spanish is a bonus
- Computer proficient & systems savvy – MS Office/Google Suite, Quickbooks, (capable of learning new software quickly if no prior experience)
- 2-4 years experience ideal
- Access to sufficient computer equipment & internet access at office and at home
Responsibilities
- Process request for Tutor Me Education clients and order setup
- Process and transact ‘normal’ payroll processing for non-specialized client requests
- Transact entries in 3rd party billing systems
- Ready supporting attachments for billing
- Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping
- Monitor and address level 1 work orders
- Research client and customer and associate escalations
- Confirm and address direct deposit setups
- Sales administration support
- Assist and participate in data efforts for special projects
- Monitor and respond to emails
- Daily, weekly, monthly, and periodic Tutor Me Education employee housekeeping
- Research client and customer and associate escalations
- Verify and activate employee records
- Monitor and address level 1 work orders
- Conduct contractual internal audits and gaps analysis
- Monitor and address level 1 work orders in Technology
- Order, monitor, and schedule timekeeping clock setups
- Monitor secondary system and escalate abnormalities
- Monitor shared mailboxes and route applicable items to proper owner
- Complete technical reviews to ensure systems match intentions
- Daily, weekly, monthly, and periodic system housekeeping
Preferred Qualifications
May be required to work beyond normal scheduled hours when necessary and may be subjects to call-back during emergency conditions
Benefits
- Fully Remote!
- PTO
