Job description
About Rootly
At Rootly, we are a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.
Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.
Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We’d be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.
About the Role
This is a rare opportunity to shape the design culture at Rootly and set the standard for world-class UX in a high-impact domain. As a Staff Product Designer, you’ll be a hands-on leader driving the design of intuitive, elegant, and powerful user experiences that solve real problems for engineering and operations teams.
You’ll operate with broad scope and high autonomy— owning critical workflows end-to-end, leading cross-functional initiatives, and ensuring every product interaction is thoughtful, cohesive, and impactful. You’ll be a design thought partner to product and engineering, bringing deep product intuition and systems thinking to every phase of the product lifecycle.
If you thrive in environments where speed, clarity, and taste matter—where designers are trusted to lead, and where your work will shape how thousands of users respond to mission-critical incidents—this is your role.
What You’ll Do
- Own the end-to-end user experience across Rootly’s product suite, from first-touch onboarding to advanced workflows, ensuring clarity, cohesion, and delight.
- Drive design quality through hands-on execution, setting the bar for UX and UI across complex and high-leverage surfaces.
- Champion simplicity—translating technical and operational complexity into elegant, intuitive interfaces that users love.
- Partner deeply with product, engineering, and leadership to define product strategy, shape roadmaps, and influence what gets built.
- Lead with systems thinking—design and evolve our design system to ensure scalability, consistency, and speed of execution.
- Use data, research, and customer insights to inform decisions and validate direction—balancing vision with practicality.
- Bias toward action—identify UX issues proactively, and move quickly to improve them without waiting for perfect conditions.
What We’re Looking For
- 8+years of experience designing B2B or enterprise software, with a portfolio that showcases both craft and problem-solving at scale.
- A strong track record of shipping high-quality products in fast-paced, high-ownership environments.
- Mastery of interaction and visual design, with an eye for detail and a drive to remove friction from every flow.
- Deep understanding of user behavior, mental models, and product dynamics—you design for clarity, not just aesthetics.
- Experience owning or contributing significantly to a design system, including components, patterns, and documentation.
- A strategic mindset that balances user needs, business goals, and technical trade-offs.
- Clear, thoughtful communication—you can influence cross-functional teams and advocate for the user with confidence.
- Builder’s mentality—you seek out ambiguity, take initiative, and deliver with speed and polish.
Why Rootly?
We’re building something category-defining, and we need the best minds in design to make it seamless, elegant, and powerful. Here’s what you get:
- Competitive compensation & early-stage equity in a fast-growing, VC-backed startup.
- Ownership and impact - your designs will define the experience for thousands of users every day.
- A high-caliber team that moves fast, holds a high bar, and is obsessed with great products.
- Autonomy and creative freedom - the best ideas win, and you’ll have room to experiment, build, and iterate.
- Flexible work environment with remote-friendly policies and annual company offsites.
- A product that matters - we help companies respond to incidents faster, smarter, and better.
If you’re a world-class designer who obsesses over beautiful, intuitive UX, has incredible product sense, and wants to shape the future of incident management, we’d love to hear from you.
Benefits
- Comprehensive medical, dental, and vision
- 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
- MacBook Pro of choice
- $1,000 for health and wellness
- $1,000 for home office
- Weekly happy hour on Friday
- Learning and advancement budget at your discretion
- Annual retreat - at least once a year we gather together in person 🏝️
- Ground floor opportunity to be an early member of a fast growing venture-backed startup
Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
