Job description
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies – including Bloomberg, JPMorgan Chase, and eBay – manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we’re considering candidates in the Americas Eastern Time zones.
The opportunity
We are seeking an exceptional Staff Technical Program Manager to join the Grafana Labs R&D team. This senior-level individual will lead and orchestrate the delivery of complex, multi-year initiatives that span dozens of engineering teams across our entire engineering organization. You will serve as the strategic leader for cross-cutting programs that shape the future of Grafana ecosystem.
As a Staff Technical Program Manager at Grafana Labs, you will:
- Provide cross-organizational leadership, effectively translating strategic objectives into actionable programs with clear timelines and measurable outcomes by collaborating with Engineering, Product, Go-to-Market and external partner teams
- Lead end-to-end technical programs and large-scale initiatives from inception to delivery across Grafana’s platform and open-source ecosystem
- Serve as the core spokesperson for large-scale programs and communicate with all levels of the company and organization
- Document and regularly publish plans, progress reports, and retrospective analyses for the initiatives
- Identify and mitigate risks and interdependencies across complex, multi-team initiatives to ensure programs maintain forward momentum toward agreed outcomes
- Facilitate continuous improvement in collaboration with Engineering and Product Management leaders
What makes you a great fit:
- 6+ years of experience as a program manager, or an engineering leader with deeply developed program management skills
- Proven track records of successfully delivering complex, multi-year technical programs spanning multiple engineering teams
- Experience managing programs in highly distributed, remote-first organizations
- Strong communication skills in multiple forms across all levels of the organization
- Ability to work asynchronously and with people from diverse backgrounds
- Ability to consider the balance between short and long term solutions and their impacts, and help drive an effective decision
- Experience with observability platforms, monitoring infrastructure, ideally with Grafana products
- Experience with infrastructure deployment across different cloud providers
In the United States, the Base compensation range for this role is CAD$153,000 - CAD$184,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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