Strategic Account Manager

  • Remote - Mexico

Remote

Business

Mid-level

Job description

Role highlights:

  • Strategic Account Manager, LatAm Government Solutions
  • Mexico City, Santiago de Chile, Bogota, Sao Paulo, Brazilia
  • Permanent
  • Remote

Who are we?

ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions; owning and operating the world’s largest SAR constellation. ICEYE is headquartered in Finland and operates from five international locations with more than 600 employees from nearly 60 countries, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.

Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.

Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values at ICEYE, and contribute to Making the Impossible possible!!

Why should you work for us?

ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business.

We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority.

What will you do in this role?

  • You will work closely with the Senior Manager of Latin America on developing a strategy in the region – including identifying the right route for ICEYE’s services (e.g. federal and/or state/local), landing and expanding key client accounts on a long-term basis, managing relationships whilst supporting/identifying new opportunities within the Region
  • You will prospect key accounts to identify the important buyer personas and utilize both warm and cold outreach to engage
  • You will be the Lead Relationship manager for your accounts and key points of contact
  • You will develop and execute penetration strategy whilst building and developing key business relationships across key accounts
  • You will work with the Senior Manager Latin America to support and develop proposals for Government prospects
  • You will build internal relationships and liaise with Product Team to ensure continuous improvement within delivery
  • You will work closely with marketing to coordinate lead generation campaigns and increase overall successful conversions of leads to sales

Required:

  • Passionate about customer centric selling, business development, relationship building, customer success, complex problem solving, and thought leadership.
  • Strong account management or account executive background
  • At least 3-years of sales experience with federal and/or state/local agencies
  • Ability to work in a fast pace start-up supporting clients during emergencies
  • This role necessitates fluency in both English and Spanish, with Portuguese as a third language considered a bonus but not mandatory
  • Self motivated and proactive, strong social skills, and ability to present in large settings
  • Ability to travel to client meetings or conferences

Preferred:

  • Emergency management sales or direct experience
  • Sales experience with federal or state agencies focused on disaster response/recovery (e.g CENAPRED, SENAPRED, IBAMA, MIDR, FOPREDEN)
  • Geospatial Sales experience
  • Understanding of natural disasters

What do we offer?

  • A job that matters in a dynamic New Space environment with a scale-up approach
  • An independent role with a supportive and diverse work environment
  • Time for self-development, research, training, conferences, or certification schemes
  • A yearly benefit budget to spend as you wish (ie Auntie, language learning, coaching,  budget for additional work equipment for home, charity activity)

Diversity and inclusion are core values at ICEYE. We are passionate about building and sustaining inclusive and equitable working and learning environments for all colleagues. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions.

Apply now to start your ICEYE journey and help us continue to make the impossible possible together.

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