Support Engineer

at Unison Consulting
  • Remote - Singapore

Remote

Customer Service

Entry Level

Job description

  • As a L1 Support Engineer, you will be the first point of contact for users seeking technical assistance.

  • Your role includes troubleshooting hardware and software issues, responding to user inquiries, and providing solutions to ensure seamless operations.

  • You will be responsible for installing, configuring, and maintaining computer systems, as well as resolving any IT-related problems.

  • Additionally, you will escalate complex issues to higher support levels when necessary and assist with systems deployment and user training.

  • Utilizing remote desktop software, you will provide support to off-site users.

  • Proven experience as a Support Engineer or in a similar role.

  • Solid understanding of desktop operating systems (Windows, macOS) and basic networking concepts.

  • Familiarity with common IT hardware and software.

  • Strong problem-solving skills and a keen attention to detail.

  • Excellent communication skills to effectively interact with end-users.

  • Able to work collaboratively within a team and escalate issues as required.

  • Willingness to learn new technologies and tools.

Share this job:
Please let Unison Consulting know you found this job on Remote First Jobs 🙏

Similar Remote Jobs

Latest Jobs at Unison Consulting

Benefits of using Remote First Jobs

Discover Hidden Jobs

Unique jobs you won't find on other job boards.

Advanced Filters

Filter by category, benefits, seniority, and more.

Priority Job Alerts

Get timely alerts for new job openings every day.

Manage Your Job Hunt

Save jobs you like and keep a simple list of your applications.

Search remote, work from home, 100% online jobs

We help you connect with top remote-first companies.

Search jobs

Hiring remote talent? Post a job

Frequently Asked Questions

What makes Remote First Jobs different from other job boards?

Unlike other job boards that only show jobs from companies that pay to post, we actively scan over 20,000 companies to find remote positions. This means you get access to thousands more jobs, including ones from companies that don't typically post on traditional job boards. Our platform is dedicated to fully remote positions, focusing on companies that have adopted remote work as their standard practice.

How often are new jobs added?

New jobs are constantly being added as our system checks company websites every day. We process thousands of jobs daily to ensure you have access to the most up-to-date remote job listings. Our algorithms scan over 20,000 different sources daily, adding jobs to the board the moment they appear.

Can I trust the job listings on Remote First Jobs?

Yes! We verify all job listings and companies to ensure they're legitimate. Our system automatically filters out spam, junk, and fake jobs to ensure you only see real remote opportunities.

Can I suggest companies to be added to your search?

Yes! We're always looking to expand our listings and appreciate suggestions from our community. If you know of companies offering remote positions that should be included in our search, please let us know. We actively work to increase our coverage of remote job opportunities.

How do I apply for jobs?

When you find a job you're interested in, simply click the 'Apply Now' button on the job listing. This will take you directly to the company's application page. We kindly ask you to mention that you found the position through Remote First Jobs when applying, as it helps us grow and improve our service 🙏

Apply