Job description
At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality.
Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.
Learn more about our mission, culture, and team: EngFlow | Video
We are looking for a Technical Project Manager to join our Customer Success team and drive the successful delivery of multiple concurrent software implementation projects for our enterprise customers.
While the role includes project management responsibilities such as scoping, tracking, and coordination, the primary focus is overseeing a portfolio of concurrent, complex software implementation projects for enterprise customers and professional services customers. You will be responsible for maintaining a clear view of project health, helping drive implementation success, and working closely with cross-functional teams internally and externally.
Key Responsibilities
Own a portfolio of customer-facing software implementation projects (up to 10 simultaneously), from onboarding to go-live
Serve as the main point of coordination between customers, internal engineering teams, and other stakeholders
Maintain detailed status updates, identify blockers early, and proactively drive resolution
Create and maintain project documentation, timelines, and progress reporting
Ensure alignment between customer goals and project outcomes
Help establish scalable delivery processes as our team grows
4+ years of experience in customer-facing roles managing enterprise software implementations
Strong project and portfolio management experience
Experience working on multiple projects at once in a fast-paced SaaS or consulting environment
Excellent communication skills and ability to manage customer expectations
Comfortable collaborating across technical and non-technical teams
Nice to Have
Previous experience in consulting or customer success roles
Background in enterprise software, dev tools, or developer infrastructure is a plus
Bonus points for familiarity with Bazel, remote execution, build systems, or developer productivity tools
We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation. The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.
