Job description
What We Do
Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
Our organization seeks a highly driven, organized, and analytical Technical Project Manager I (TPM I) to help our teams fulfill their goals by supporting and coordinating projects in the identification, planning, design, build, roll out and support of technology and/or process solutions. This role will follow and apply the methods and standards set by the TPM group in order to maintain excellent levels of effort oversight. The solutions managed by this role will benefit specific functional teams within the Delivery organization or outside (e.g., Marketing, IT, Recruiting, Quality, etc.).
This Techno-functional role would include administration, planning, and monitoring of projects and solutions used in-house at Care. The position will require analytical skills, ability to support efforts with data-driven approaches (e.g., six sigma, analytics, KPI), and experience with Cloud technologies.
Our ideal candidate would be someone who can gain a deep understanding of the processes requiring systems and solution support. From there, the successful practitioner will be able to develop a plan to build systems, involve key stakeholders, orchestrate systems build effort, and escalate any issues to ensure the success of effort.
What You’ll Be Working On (Duties include but not limited to):
- Learn the organizational systems’ landscape and end-to-end business processes of the way clinical trials are conducted at Care Access.
- Lead efforts for all parties involved when formulating, producing or rolling out tech and process solutions, and be able to play role of owner or administrator of solution.
- Apply best project management practices to capture requirements effectively, document decisions and discussions among stakeholders, enable communication to facilitate change management and key decision-making, and monitor performance of effort to meet time, cost, and scope expectations.
- Take the active role as techno-functional resource and support efforts around stack of products and operational (process) systems.
- Identifying and implementing continuous improvements (e.g., automation) to Delivery team software systems and processes.
Physical and Travel Requirements
- This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
What You Bring (Knowledge, Skills, and Abilities):
- Requires analytical expertise or domain on enterprise applications or platform such as Salesforce, Microsoft Azure. Strong knowledge of enterprise solutions, software development, product lifecycle and project management.
- Ability to work independently with minimal supervision and collaboratively, high level of self-motivation and energy with the ability to problem-solve in chaotic environments.
- Verbal and written communication skills as evidenced by positive interactions with coworkers and management.
- Work cross-functionally and collaboratively with other team members to accomplish mutual goals. Bring a positive and supportive attitude to achieving these goals.
- Ability to balance tasks with competing priorities and bring critical thinking into discussions, curiosity, and passion to learn, innovate, able to take thoughtful risks, and get things done.
- Work with many different departments and identify problems that staff and others face in the operations/industry.
- Maintain a positive attitude under pressure.
Certifications/Licenses, Education, and Experience:
- 3+ Years of experience managing, coordinating, and supporting project efforts led with PMI or Agile methods.
- Experience using Microsoft Azure, NetSuite, Salesforce, Google Cloud, Amazon Web Services, PMI, Agile/Scrum, Six Sigma experience preferred.
- Strong knowledge of enterprise solutions, software development, product lifecycle and project management.
Benefits
- Group medical insurance of 5 Lakh for employee, spouse and kids (default plan) with an option to co-pay for parents and top up available to 10 or 20 Lakhs
- Accidental insurance
- Maternity benefits
- One-time WFH allowance for INR 25,000
- Paid time off (vacation and sick leave) - 18 days, 5 unused PTOs can be carried forward to the next year
- Public and Flexi holidays - 7 weekdays (3 Statutory offs + 4 Floaters)
- 5 days of mandatory off in the last week of december (around Christmas)
- Statutory benefits, including Provident Fund (Retirement Benefit and the US equivalent is 401k), are part of the salary structure in accordance with applicable laws and regulations.
Diversity & Inclusion
We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.
At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the best
physicians and caring for patients. Our team of experts is paving the way to take this vision forward through innovation and a unique technology-enabled.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access currently is unable to sponsor work visas.
