Job description
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Job Overview
The Verifications Specialistis responsible for using telephone, email and fax to communicate with employers, schools, state boards, and online databases to verify current and previous employment, education, professional licenses, certifications and references for our clients as part of their pre-employment screening process. Pre-employment screening orders must be processed according to contractual agreements and client standards.
Essential Duties & Responsibilities:
Process verifications using telephone, email and fax
Provide professional service to third-party verifiers and applicants
Handle Personal Identifying Information confidentially and responsibly
Interact with companies from all over the United States
Make outbound calls to gather information and confirm that the information is correct
Log clear and detailed notes documenting research steps and actions taken on screening
Analyze collected data and personal documents and evaluate their relevance and applicability
Prepare accurate and grammatically correct screenings
Maintain a personal performance level that meets or exceeds the established production and quality goals of the department
Requirements & Skills
- Expert computer skills (Internet Searches, Database Lookups)
- Outstanding verbal and written communication skills, including high proficiency or fluency in English
- Excellent problem-solving skills
- Critical Thinking
- Coachable
- Ability to work independently and problem-solve
- Energetic, self-motivated, and detail-oriented
- Ability to manage multiple priorities using time management and organization skills
- Team player with the ability to work with a wide variety of people in local and remote locations
- Critical Thinking
- Coachability
- Decisiveness
- Tech Skills
- Friendly
- Helpful
- Positive
- Energetic
- Customer-Centric
Education:
- High School Diploma or GED required
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
