Job description
The VP of Engineering at Ozmo is a key executive-level position responsible for overseeing our engineering and IT functions. Reporting directly to the CEO and Co-founder, this individual will play a pivotal role in executing Ozmo’s technology vision and driving the delivery of innovative, high-quality solutions that fuel business growth.
As a member of Ozmo’s Senior Leadership Team (SLT), the VP of Engineering will operate as a strategic leader—contributing to company-wide planning and decision-making at the highest executive level. This role will align technology with business objectives, balance innovation with long-term technical sustainability, and foster a culture of growth, inclusivity, and high performance.
As a growing SaaS technology company, Ozmo’s focus is on solving tech support at scale. We build best-in-class software products that are used around the world to improve the lives of tens of millions of people each year by making technology more accessible. Ozmonauts love to learn and are motivated to continuously improve. We pride ourselves in doing exceptional work that delivers real value by transforming the way people think about technology.
What you will do:
- Provide visionary leadership across Engineering and IT, guiding innovation and executing Ozmo’s technical roadmap in alignment with the company’s broader strategic goals.
- Collaborate at the executive level with SLT peers, contributing to enterprise-level strategy by aligning technical capabilities with long-term business objectives.
- Work closely with the VP of Product to ensure that technology execution supports the product roadmap and business strategy, while introducing forward-looking solutions enabled by emerging technologies.
- Influence product direction from a technical lens by identifying scalable, high-impact innovations that align with strategic priorities and customer needs.
- Define and prioritize technology initiatives in collaboration with Product leadership, maintaining architectural integrity, platform health, and customer value delivery.
- Oversee the architecture, deployment, and monitoring of cloud infrastructure and software products, ensuring operational excellence and scalability.
- Champion an agile development culture that supports responsiveness, adaptability, and cross-functional team collaboration.
- Manage engineering and IT projects, KPIs, budgets, and strategic initiatives, ensuring alignment between technical and financial performance.
- Lead continuous improvement initiatives in processes, security, and compliance, including SOC2 oversight, incident response, and risk management.
- Provide leadership in data privacy, security reviews, contract oversight, and ensuring compliance with relevant technical standards.
- Foster a culture of accountability, inclusion, and high performance across engineering and IT teams, developing talent and enabling success.
- Represent Ozmo externally as a technical leader where appropriate—sharing the company’s technology vision with partners, investors, or other stakeholders in coordination with the CEO and SLT.
What you will bring to the role:
- 15+ years of distinguished experience in software engineering, including more than five years in an executive-level role within a dynamic SaaS environment.
- Extensive expertise in the software development lifecycle (SDLC), cloud technologies, DevOps practices, and IT infrastructure—driving innovation, operational efficiency, and long-term platform sustainability.
- Demonstrated success in leading and mentoring large teams across engineering, DevOps, and IT functions, nurturing their professional growth and development.
- Strategic leader with a proven ability to inspire, align, and mobilize teams around a shared vision—delivering complex initiatives on time while fostering accountability, engagement, and a growth mindset.
- A proven track record of leveraging cutting-edge technologies such as AI to effectively drive transformative business outcomes.
- Adept at forging strong, collaborative partnerships with Product, Growth, and Executive teams—supporting alignment on strategic priorities, customer value delivery, and long-term market differentiation.
- Proven ability to thrive in fast-paced environments, skillfully balancing innovation with operational rigor to meet evolving business needs.
- Metrics- and outcome-driven, with a strong command of performance indicators such as uptime, deployment velocity, transaction throughput, and customer-impact metrics to guide decision-making and team focus.
- Advocacy for continuous improvement and innovation, dedicated to creating a positive and inclusive team culture that empowers individuals.
- Exceptional communicator and executive presence, with the ability to influence stakeholders at all levels, support investor conversations, and serve as a trusted voice on technology vision and execution within the executive team.
Perks of being an Ozmonaut:
- Medical, vision, dental and life insurance along with short- and long-term disability
- Plenty of paid time off (PTO) that grows the longer you’re with Ozmo, as well as paid holidays
- 401k to save for retirement with employer matching
- Paid maternity and bonding leave for new parents
- Paid pawternity leave when you bring a new pet into your life
- One-month sabbatical after you have been with Ozmo for five years
- Flexible, hybrid work arrangements to support your best work
Pay Range: 260K+ base with bonus & equity
This position is based in the United States and offers the opportunity to work from home.
Applicants must be legally authorized to work in the U.S. Ozmo does not sponsor employment visas.
Ozmo participates in the E-verify program.
Ozmo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, martial status, national origin, age, disability, or any other characteristic protected by law.
