Job description
ob Summary
As a Billing Analyst, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to other projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.
Responsibilities (including but not limited to)
Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board
Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process
Complete monthly invoice variance analysis by customer and product
Lead “first invoice review” meetings for onboarding clients, collaborating with Sales, Project Management (PM), and Client Experience Management (CXM) teams to ensure billable accuracy from the start
Prepare and send invoices to clients
Ad-hoc projects and reports as required
Skills
Positive attitude
Attention to detail
Strong communication and customer services skills
Excellent analytical and problem-solving skills
Flexible – comfortable in a dynamic, rapidly-changing business environment
Intermediate Excel skills
Experience with Dynamics Business Central is a plus
Qualifications
2+ years in a billing role at an MSP or IT services business with recurring revenue OR an IT consulting firm focused on Dynamics Business Central
Must be able to commutable to our Edinburgh office, Hybrid working role.
The Benefits of Working for Abacus
Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
Gym discount
Life insurance
Comprehensive travel insurance for you and your family in line with scheme rules
Confidential well-being and counselling support
Competitive Compensation
Contributory pension scheme
Company events
Private Medical and Dental Insurance
