Job Description
About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
Check out more information about Airalo in our Public Handbook: https://airalo-public.notion.site/airalo-public-handbook
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
We are looking for an experienced and responsible Senior QA Automation Engineer with a strong technical background in backend and API testing. In this role, you will design, implement, and scale our automation strategy and frameworks, ensuring they are a robust and seamless part of our CI/CD pipeline.
You will be a key member of our QA team, maximizing product quality by focusing primarily on the automation of our APIs and backend services. While your core focus will be on the underlying systems that power our User Experience and Network business units, you will also ensure these backend tests integrate effectively with our Web and Mobile applications to minimize regression risks across the entire stack.
Responsibilities:
- Designing, implementing, and executing manual and automated functional, regression and performance tests
- Designing and implementing testing strategy for the Backend API Platform
- Testing mobile network connectivity by interacting with mobile devices
- Running Functional and End-to-End tests and making that sure the functionalities are in conformance with the user stories, acceptance criteria and design documents
- Ensuring version releases with 0 critical bugs
- Looking for ways to increase automation ratio as much as possible while performing manual tests for the scenarious that are not automated yet
- Collaborating and working closely with Product Managers, Developers, Designers to share bug reports, ensure business requirements are met, and increase code and automated test coverages
- Tracking and measuring quality metrics to take any necessary corrective actions proactively for one thing: the best quality can be achieved
- Evaluating, building, and improving the roadmap and infrastructure of the overall QA strategy and testing cycle for the end-products, making recommendations as necessary
- Helping to build and grow a strong and dedicated QA Guild
Requirements:
- 5+ years of dedicated experience in Quality Assurance (QA)
- Deep understanding of software testing theory, methodologies, and best practices
- Experience in manual testing across the full range of user story acceptance criteria and test cases
- Expertise in automated functional, API, and UI testing
- Ability to provide realistic estimations for tasks of varying types and sizes
- Solid understanding of HTTP protocol & WebSocket communication
- Understanding of distributed applications and client-server architectures
- Proficient in at least one programming language (TypeScript, Java, Python, or similar)
- Experience with test automation frameworks (Playwright, Axios, Cucumber, Cypress, Selenium, RestAssured, or similar)
- Experience in performance testing with tools like Apache JMeter, Gatling, etc.
- Experience with CI/CD pipelines and tools (Github Actions, etc.)
- Ability to troubleshoot and debug complex issues (infrastructure, test environments, CI/CD workflows)
- Good verbal and written communication skills in English
Bonus:
- Prior work experience in telecommunications
- Graduate degree in a related field
- Knowledge of eSIM and GSMA-related technologies and services
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: https://www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
