Assured

Founded in 2019, we provide AI-driven SaaS solutions for Property & Casualty (P&C) carriers. We help carriers transform how they ingest, service, and process claims using structured data and artificial intelligence. Our solutions improve data collection, enable automation, and facilitate straight-through processing. We are venture-backed and have 51-200 employees.

Our Claims Intelligence Platform includes several modular solutions:

• FNOL (First Notice of Loss): Improves data collection and offers a self-service customer experience, gathering structured data for automation and LLM-driven workflows.
• First Contact: Digitally follows up with all involved parties via SMS or email to gather information, documents, and assign services, reducing cycle time and phone calls.
• Messaging: Provides omnichannel communication for P&C carriers, powered by our AI agent, Emma, to streamline conversations and automate workflows.
• Emma: An AI agent that autonomously gathers information, responds to questions, and progresses claims.
• Sidekick: Assists with telephonic FNOL, offering an intuitive interface for loss-taking calls.
• Fraud: Uses data beyond policy information to identify inconsistencies and suspicious behavior across the claims lifecycle.
• CAT (Catastrophe): Helps prepare policyholders for incidents and rapidly ingest, route, and triage catastrophe-related claims.

We support all lines of P&C business, including personal auto, commercial auto, homeowners, commercial property, and workers’ compensation. Turnkey deployments are available for major lines. Our generative and agentic AI capabilities rely on structured data, which allows for faster, more accurate, and scalable claims automation.

Our mission is to modernize insurance and bring claims processing into the 21st century. We aim to fix the manual and inefficient aspects of claims processing by building software solutions that use technology.

Our core principles are:

• Sensical Automation: Using computers for the right tasks, without over-automating.
• Data Driven: Building systems that combine all data, from underwriting to claims.
• Beautiful Customer-facing Software: Delivering digital experiences that are attractive, efficient, and empathetic.
• Robust Tech Stack: Ensuring our software can adapt to changing company needs.
• Consumer Knowledge: Creating user experiences that people genuinely like.
• Technical Ability: Applying our extensive software development experience to get results.
• Beachhead Solution: Providing a core solution without disrupting existing operations.
• Insurance Competency: Showing a deep understanding of the insurance business.

We also operate with agility, focusing on rapid iteration and execution to deliver results.

We are a fully remote company with 51 to 200 employees. Our work environment is dynamic and collaborative, focusing on high impact and appreciation. We are performance-oriented, empowering talented individuals to make significant decisions and contribute broadly to our products and services. We emphasize high-caliber team members and strong code quality. Our leadership includes Justin Lewis-Weber (CEO), Theo Patt (CTO), Richard Palmer (Head of Sales), and Jesse Cravens (Head of Engineering). Our employees value the leadership, opportunities for collaboration, and the recognition of their impact.

We provide a comprehensive benefits package to our employees:

• Healthcare: Platinum medical, dental, and vision plans, with options for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care. Some medical plans are 100% covered.
• Insurance: Free life insurance, including long-term and short-term disability.
• Paid Time Off: Unlimited PTO and paid holidays.
• Family Support: Maternity and paternity leave.
• Financial Wellness: A 401(k) plan with a company contribution of 3% of income, regardless of employee contribution.
• Remote Work Benefits: Lunch stipend twice a week, a monthly phone stipend, and other home office perks.
• Compensation: Competitive salary and equity packages for all employees.
• Team Engagement: Regular team events and offsites for remote employees.