Job Description
Our SelectLeaders client is looking for a National Operations Specialist (NOS) to join our team to provide on-site leadership and strategic direction across our portfolio of properties. The National Operations Specialist will be on-site at our properties in the event of a staff vacancy or additional training needs and will help accomplish the daily operations and sales and marketing plans for the property. A background in Student Housing, property management, or marketing and leasing is imperative to the success of this position.
You will report to the Director, Training & Support.
This position is remote with 75% travel.
The salary range is $65K to $75K, plus an annual bonus.
Responsibilities
Provide interim on-site leadership and strategic direction alongside Regional Managers during staffing transitions, ensuring operational continuity and performance stability
Lead, coach, and develop site teams including Property Managers, Assistant Managers, Leasing & Marketing Managers, Maintenance, and Community Assistants
Oversee full property operations including leasing performance, marketing execution, financial management, and resident experience to increase occupancy and revenue goals
Step into Property Manager responsibilities when needed, assisting with resident move-out, property turn, and move-in cycles
Analyze budgets and monthly financial statements to identify variances, accruals, and reclasses while maintaining fiscal accountability
Partner with revenue strategy by advising on pricing, concessions, and leasing tactics based on traffic, velocity, and conversion trends
Facilitate resident mediation and conflict resolution to maintain positive community culture and retention
Gain exposure to diverse operational models by traveling across 30+ markets nationwide, expanding business perspective and leadership experience
Qualifications
Bachelor’s degree preferred or comparable experience in the student housing space
3+ years’ experience as a Property Manager or equivalent role
Knowledge of the market competition, local businesses, and university
Excellent planning to manage a team
Communication with residents, team members, and senior management
Driven individual
True team player eager to help build the business
Eagerness to provide the best resident experience
Excellent project management
Exceptional customer service and resident relations
Desire to travel up to 75%
Live within 1 hour of a major airport
$65,000 - $75,000 a year
Health (PPO or HSA), dental, and vision
Flexible PTO
13 paid holidays
401K – 100% match up to 5%
Annual review and bonus program
Paid parental leave
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
