Sales & Marketing Operations Executive

Job description

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances.”

For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com, and follow LinkedIn, Discord, Telegram and X.

Role Overview

We are seeking a highly detail-oriented and analytical individual to join us as a Sales & Marketing Operations Executive, serving as a critical operational partner for our Retail Growth (Sales & Marketing) team. This role is the central hub for ensuring the smooth execution, financial control, and accurate reporting of all revenue-driving activities, responsible for turning raw data into actionableinsights and supporting high-velocity sales cycles across our diverse Europe and Asia teams.

You will work closely with various business units to ensure seamless operations for the entire team. This position is ideal for someone who has succeeded in a fast-paced, sales operational support role, preferably within the Tech or FinTech space, and has a strong interest in the crypto space.

Please note that this is a hybrid role, requiring you to be in the office 3-4 days a week.

Key Responsibilities

A. Sales & Affiliate Operations

• Manage and execute the end-to-end process for all sales and marketing-related payments.
• Take ownership of specialized affiliate follow-up, focusing specifically on paid affiliates
• Manage the follow-up process for lead distribution, ensuring timely and effective allocation of leads among sales managers.

B. Reporting & Data Management

• Own and produce all necessary recurring reports for the Marketing, Sales, VIP, Copy Trading, and Trading Bots teams.
• Manage and maintain Tableau dashboards, ensuring data accuracy, integrity, and operational usability for key stakeholders.
• Prepare and distribute comprehensive weekly reports on team performance, campaign effectiveness, and pipeline health.

C. Cross-Functional Support & Planning

• Support internal planning and reporting processes for the Growth team, including meticulous budget tracking.
• Assist in the procurement process, manage expense submissions, and handle related operational activities.
• Partner with cross-functional teams to ensure the smooth, end-to-end delivery of initiatives, from concept development to successful completion.
• Track deliverables, timelines, and budgets, ensuring high-level quality control and proper documentation across all projects.

Qualification

• Between 4 - 6 years of proven track record in a sales support and operations role
• Proven ability to manage and automate complex operational workflows for a sales function
• Strong analytical skills with an ability to translate raw data into clear, actionable business recommendations.
• Fluency in English is required. Proficiency in a second language is strongly preferred.
• Exceptional organizational skills and attention to detail, particularly in financial and reporting processes.
• Expert-level command of Google Suite & Microsoft Excel (e.g., pivot tables, VLOOKUP, data modeling).
• Demonstrated proficiency with Salesforce (or similar CRM) for tracking leads and sales pipelines.
• Hands-on experience managing and building dashboards in Tableau (or similar data visualization tool).

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We’re seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a ²⁴⁄₇ global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future

#LI-CH1

Does this sound like the type of working culture you can thrive in? Apply online now!