Senior General Manager

🇬🇭 Ghana - Remote
🏢 Business🟣 Senior

Job description

Are you ready to lead in two of Africa’s most dynamic and competitive mobility markets? 🚀 Bolt is looking for a Senior General Manager (SGM) to oversee our Ride Hailing business across Nigeria and Ghana. This is a senior leadership role where strategy meets execution, and where your decisions will directly shape the future of urban mobility in West Africa. As SGM, you’ll own the performance of two critical markets, drive sustainable growth, and ensure Bolt remains the platform of choice for both drivers and riders. You’ll build and nurture high-level relationships, from regulators and government officials to local communities and business partners while keeping our teams engaged, motivated, and delivering at the highest level.

<strong>About us</strong>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

<strong>About the role</strong>

This is not just a management role, it’s an opportunity to lead transformational impact at scale. You’ll collaborate closely with HQ teams (Growth Analytics, Expansion, Central Operations, Marketing, Product, Regulatory, CS), report directly to the Regional Director for Africa & Southeast Asia, and inspire teams in two countries that are central to Bolt’s Africa growth story. Nigeria and Ghana are core growth markets for Bolt in Africa: fast-paced, competitive, and full of opportunity. As Senior GM, you’ll have the chance to shape the mobility landscape in two countries, drive measurable impact at scale, and leave a lasting mark on Bolt’s Africa journey. You’ll work with passionate teams, bold stakeholders, and some of the most exciting mobility challenges anywhere in the world.

<strong>Main tasks and responsibilities:</strong>

  • Lead strategic and annual business planning for Nigeria and Ghana, ensuring bold plans are translated into strong execution<./point>
  • Identify country specific risks, trends, and opportunities, and create tailored responses to drive growth and mitigate challenges.
  • Oversee day-to-day operations and financial performance, ensuring efficiency and maximum impact from investments.
  • Design and implement in-market expansion strategies and launch new services/features to strengthen our competitive edge.
  • Own the P&L for both markets, delivering consistently against ambitious KPIs.
  • Lead and inspire high-performing teams across Nigeria and Ghana.
  • Build future leadership capacity through succession planning and development.
  • Foster Bolt’s culture by encouraging ownership, innovation and collaboration.
  • Partner with HQ teams (Growth & Analytics, Product, Legal, Marketing) to deliver initiatives that scale growth and efficiency.
  • Be the face of Bolt in Nigeria and Ghana:advocate for our brand, product and services with policymakers, regulators and other external stakeholders.

<strong>About you:</strong>

  • You have at least 7 years of leadership experience in fast-paced, highgrowrth environment.
  • Proven track record in P&L management and delivering results
  • Experience in commercial operations, with leadership in complex, high-growth settings<./point>
  • Exceptional leadership, negotiation, and communication skills.
  • Strong business acumen with the ability to identify growth levers across multiple markets.
  • Highly organized, with the ability to manage complex projects and priorities simultaneously.
  • Relationship builder who can anticipate stakeholder concerns and influence effectively.
  • Resilient, solutions-driven, and comfortable operating in highly competitive and complex markets<./point>
  • Analytical, with a data-driven approach to decision-making.
  • Comfortable with ambiguity, able to adapt quickly to shifting priorities.
  • Passion for technology, mobility, and the future of ridesharing.
  • Hands-on leadership style with a strong sense of ownership.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

<strong>Why you’ll love it here:</strong>

  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 600+ cities across 50+ countries.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
  • Take care of your physical and mental health with our wellness perks*.

* Some perks may differ depending on your location and role.

#LI-Hybrid

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